JOB SUMMARY:

SCHEDULE: PRN, VARIED SHIFTS AS NEEDED

This position is responsible for day-to-day service to the public. This position provides public and guest relations services, as well as assisting in the scheduling of patients. Will complete clerical duties for the department/s and perform a wide variety of reception tasks. Participates in performance improvement activities for the department.

JOB SPECIFIC REQUIREMENTS:

Minimum knowledge, skills, and abilities:

• High School graduate or equivalent.

• Advanced computer skills. Prior experience with computers is required.

• Prior experience in a customer - service and/or clerical role is required.

• Health care experience is highly preferred.

• Ability to read and communicate effectively and clearly in English.

• Ability to communicate appropriately with a wide range of persons and personalities.

• Ability to relate positively with the public.

• Strong computer knowledge with ability to learn specific computer system.

• Ability to demonstrate positive and appropriate interpersonal skills.

• Ability to manage multiple priorities.

• Ability to function well under stressful situations.