2 Sales Support Jobs in Edmond, OK
Pelco Products Inc is Hiring a Sales Support Near Edmond, OK
Job Details
Description
Job Title: Inside Sales Support Rep
Department: Inside Sales
Reports To: Director of Product and Customer Success
Supervises: N/A
FLSA Status: Non-Exempt
Date Reviewed: April 2024
Summary/Objectives: Inside Sales Support role is to have the ability to balance selling products while also providing world class customer service.
Essential Duties and Responsibilities include the following (other duties may be assigned):
- Provide sales support by issuing quotes, making product recommendations, generating market / territory reports as needed
- Develop and maintain rapport with customers
- Maintain customer satisfaction by helping resolve customer issues by identifying, communicating and looking for long term solutions for any pain points
- Be able to respond to product or technical inquiries, explaining feature and benefits of key products
- Provide after-the-sale support as needed
- Supply customers with order status updates and lead times
- Manage customer database in Net Suite for your territory
- Responsible for handling customer complaints, file cases and RMA’s in Net Suite
- Have knowledge of products on APL/QPL within your territory
- Be familiar with competition in your territory
- Identify opportunities for continuous improvement
Qualifications
Job Summary
Other
$96k-123k (estimate)
04/17/2024
06/17/2024
pelcoinc.com
Edmond, OK
100 - 200
Related Companies
The job skills required for Sales Support include Sales Support, Inside Sales, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Sales Support positions, which can be used as a reference in future career path planning. As a Sales Support, it can be promoted into senior positions as a Sales Support Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales Support. You can explore the career advancement for a Sales Support below and select your interested title to get hiring information.
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