9 IT Operations Specialist Jobs in Durham, NC
Pegasus Knowledge Solutions is Hiring an IT Operations Specialist Near Durham, NC
Job Details
The IT Technical Senior Analyst provides onsite support and maintenance of IT equipment, including servers,
workstations, network equipment, storage, IT communication systems, and cloud infrastructure. This role
works closely with the leadership team to provide technical support and ensure the smooth functioning of the
organization s IT system.
Essential Functions, Roles, and Responsibilities
Install, configure, and maintain IT Equipment including workstations, network switches, firewalls, servers, storage, and cloud infrastructure.
Diagnosis and troubleshoot hardware or software failure in compliance with corporate IT standards and ITIL best practices.
Act as the liaison with various vendors to repair or replace hardware, update software, and supports help-desk function for internal and remote users.
Act as the liaison with the corporate IT personnel to facilitate the upgrades and maintenance to the existing network, hardware, and standard software infrastructure, and communicate local requirements that must be met and assist in the delivery of the final solution.
Provide onsite and remote supports to site scientific laboratories in integrating analytical and measurement instrumentation with data management systems and recommend new equipment and software for projects
Provide technical guidance on workstation, server, storage, and network system issues.
Monitor network performance and proactively identify and address any related issues.
Maintain an up-to-date documentation and knowledge base of the latest workstation, server, storage, and network technologies.
Participate in on-call rotation and provide after-hours technical support as needed.
Performs other duties as directed.
Demonstrated ability to work independently in a complex technical environment.
Demonstrated high level organizational and multitasking skills.
Ability to work with executives, and PhD level scientists and participate on special project teams.
Experience and Education Requirements University degree in Computer Science or a related discipline.
Minimum 2 years of experience in a similar role.
Proven experience in workstation, server, storage, and network system installation, configuration, and troubleshooting.
Knowledge of PowerShell or scripting languages is a plus.
Job Summary
Full Time
IT Outsourcing & Consulting
$73k-90k (estimate)
03/29/2024
05/28/2024
pksi.com
SCHAUMBURG, IL
25 - 50
1997
SUPREED SINGH
<$5M
IT Outsourcing & Consulting
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About Pegasus Knowledge Solutions
Founded in 1997, Pegasus Knowledge Solutions is an independent, advanced analytic software and services organization, that partners with the industry leading providers to help customers create value from their data, bringing a range of talents, including data integration and preparation, big data environments, data mining, predictive analytics, machine learning and text mining, as well as dashboarding and visualization. Pegasus is focused on quality, speed of execution, value and above all, customer satisfaction. Our global solution delivery centers are ISO 9001-2008 and ISMS 27001-2013 Certif...ied. Leading Organizations are harnessing the power of Advanced Analytics today to address business challenges. Our Analytics solutions and services utilize statistical techniques, predictive modeling, text and social data mining to provide customer and operational insights. Our Data scientists can help you sift through customer data (including web and social data) and syndicated data sets to build statistical models to improve business outcomes, like customer and employee retention, fraud reduction, increased sales and many other areas. These models seamlessly integrate into visualization tools which can be accessed on any device to enable collaborative sharing and improved decision making. Our industry-leading technology and platform partnerships enables us to bring best-in-class solutions to you.
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The job skills required for IT Operations Specialist include Computer Systems, Technical Support, Computer Science, Help Desk, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Operations Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Operations Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Operations Specialist positions, which can be used as a reference in future career path planning. As an IT Operations Specialist, it can be promoted into senior positions as a Decision Support Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Operations Specialist. You can explore the career advancement for an IT Operations Specialist below and select your interested title to get hiring information.
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