Requisition ID : 2024-44486

Location : US-CO-Denver

Position Type : Per Diem

HR Rep / Recruiter : Colin Mix

Contact : colin.mix@pediatrix.com

Responsibilities

The Patient Services Associate is responsible for ensuring smooth clinic, patient and billing flow by greeting and directing patients to their various appointments, preparing the daily clinic schedule and updating the physicians' schedules, maintaining patient files and records, interfacing with the different corporate departments, and receiving and directing patient questions to appropriate people.

Works as a team member to facilitate patient care and optimize revenue.

• Handles high volume incoming calls.
• Responsible for maintaining and recording patient schedules.
• Responsible for scheduling new and follow up appointments, including patient testing.
• Reviews insurance referrals / authorizations and takes appropriate action to ensure they are correct.
• Ensures all patient demographic and insurance information is correct.
• Identifies and collects co-pays, deductibles and other payments.
• Answers telephones, always using correct telephone etiquette, recording legible and complete messages, handling questions, transferring incoming calls appropriately, contacting physicians, insurance companies, hospitals, diagnostic facilities, billing departments, etc. as necessary.
• Coordinates office communication flow.
• Greets, directs and assists large numbers of visitors and refers visitors to various areas.
• Directs billing inquiries to appropriate people.
• Assists the physicians and / or administrators in all business and patient care responsibilities.
• Communicates effectively and courteously and demonstrates a caring attitude toward patients and their families.
• Acts in a non-directive, non-judgmental manner, recognizing an individual's religious, ethical and moral opinions and beliefs.
• Brings new ideas, a positive attitude and lots of energy.
• Maintains patient confidentiality.

Qualifications

High School diploma or equivalent required.

Three years recent experience in a related position in a medical office experience preferred.

Ability to prioritize jobs duties and meet deadlines.

Ability to effectively work on many tasks at one time.

Have superior customer service and verbal and written communication skills.

Strong computer knowledge; experience preferred.

Knowledge of common safety hazards and precautions to establish a safe work environment.

Knowledge of medical terminology, obstetrical and / or perinatal coding, office billing forms, insurance and government payer regulations and other third party billing requirements preferred.

Must be able to work cooperatively in a team environment.

Ability to handle stressful situations.

Excellent organizational, time management, and attention to detail capabilities.

Must be able to travel to satellite office during the week. Mileage is reimbursable.

Benefits and Compensation

Benefits for Full Time employee and qualified dependents :

• Health Insurance including prescription drugs
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short- and Long-Term disability options
• Employee stock purchase program - 15% discount*
• 401k with company match
• Long Term Care (LTC)
• Pre-tax Health Savings Account (HSA)
• Pre-tax Flexible Spending Accounts (FSA)
• Aflac Hospital, Critical Illness and Accident plans
• Identity Protection
• Employee Assistance Program (EAP)
• Part Time Regular employee classifications also receive this benefit.

Available to part-time regular and part-time casual employees age 21 and over.

The pay for this position ranges from $19.00 - $24.00 per hour and is based on years of relevant experience.

This job posting will remain open, and we will continue to accept applications until an offer has been extended and accepted.

About Us

Specialties include obstetrics, maternal-fetal medicine and neonatology complemented by more than 20 pediatric subspecialties, as well as pediatric primary and urgent care clinics.

The group's high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives.

The physician-led company was founded in 1979 as a single neonatology practice and today provides its highly specialized and often critical care services through more than 5,000 affiliated physicians and other clinicians in 37 states.

Please Note : Fraudulent job postings / job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site : www.

pediatrix.com / careers .

Pediatrix is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Please see job description

PI239653570

Last updated : 2024-04-30