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Patient Services Associate
$42k-56k (estimate)
Full Time | Ambulatory Healthcare Services 3 Weeks Ago
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Pediatrix Medical Group is Hiring a Patient Services Associate Near Lone Tree, CO

ResponsibilitiesThe Patient Services Associate is responsible for ensuring smooth clinic, patient and billing flow by greeting and directing patients to their various appointments, preparing the daily clinic schedule and updating the physicians’ schedules, maintaining patient files and records, interfacing with the different corporate departments, and receiving and directing patient questions to appropriate people. Works as a team member to facilitate patient care and optimize revenue.
  • Handles high volume incoming calls.
  • Responsible for maintaining and recording patient schedules.
  • Responsible for scheduling new and follow up appointments, including patient testing.
  • Reviews insurance referrals/authorizations and takes appropriate action to ensure they are correct.
  • Ensures all patient demographic and insurance information is correct.
  • Identifies and collects co-pays, deductibles and other payments.
  • Answers telephones, always using correct telephone etiquette, recording legible and complete messages, handling questions, transferring incoming calls appropriately, contacting physicians, insurance companies, hospitals, diagnostic facilities, billing departments, etc. as necessary.
  • Coordinates office communication flow.
  • Greets, directs and assists large numbers of visitors and refers visitors to various areas.
  • Directs billing inquiries to appropriate people.
  • Assists the physicians and/or administrators in all business and patient care responsibilities.
  • Communicates effectively and courteously and demonstrates a caring attitude toward patients and their families.
  • Acts in a non-directive, non-judgmental manner, recognizing an individual’s religious, ethical and moral opinions and beliefs.
  • Brings new ideas, a positive attitude and lots of energy.
  • Maintains patient confidentiality.
Qualifications
  • High School diploma or equivalent required.
  • Three years recent experience in a related position in a medical office experience preferred.
  • Ability to prioritize jobs duties and meet deadlines.
  • Ability to effectively work on many tasks at one time.
  • Have superior customer service and verbal and written communication skills.
  • Strong computer knowledge; experience preferred.
  • Knowledge of common safety hazards and precautions to establish a safe work environment.
  • Knowledge of medical terminology, obstetrical and/or perinatal coding, office billing forms, insurance and government payer regulations and other third party billing requirements preferred.
  • Must be able to work cooperatively in a team environment.
  • Ability to handle stressful situations.
  • Excellent organizational, time management, and attention to detail capabilities.
  • Must be able to travel to satellite office during the week. Mileage is reimbursable.
Benefits And CompensationBenefits for Full Time employees and qualified dependents:
  • Medical, Dental, Vision Insurance
  • Progyny Fertility Benefits
  • Teladoc Health and Second Opinion Services
  • 401(K) Thrift Program & Sharing Plan**
  • Employee Stock Purchase Plan (ESPP) – 15% discount*
  • Basic Employee; Spouse; Child Life Insurance
  • Accidental Death and Dismemberment (AD&D)
  • Employee Optional Life and AD&D
  • Short & Long Term Disability
  • Pre-Tax Health Savings Accounts (HSA)
  • Employee and Dependent Flexible Spending Account (FSA)
  • Family Medical Leave Act (FMLA)
  • Parental Leave Benefit
  • Sick Pay Bank
  • Employee Assistance Program (EAP)
  • Group Aflac Policies
  • Identity Theft Protection
  • Employee Charitable Fund
  • Care.com
  • Continuing Education Assistance
  • Various Discount Programs
  • Part Time Regular employee classifications also receive this benefit
  • Available to part-time regular and part-time casual employees aged 21 and over
The pay for this position ranges from $19.00 - $24.00 per hour and is based on years of relevant experience. This job posting will remain open, and we will continue to accept applications until an offer has been extended and accepted. About UsPediatrix Medical Group is one of the nation’s leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group’s high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives.
Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: www.pediatrix.com/careers .
#PedNC
Pediatrix is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$42k-56k (estimate)

POST DATE

05/25/2024

EXPIRATION DATE

06/06/2024

WEBSITE

pediatrix.com

HEADQUARTERS

PLANTATION, FL

SIZE

1,000 - 3,000

FOUNDED

1979

CEO

MICHAEL STANLEY

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

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The job skills required for Patient Services Associate include Customer Service, Scheduling, Billing, Patient Care, Written Communication, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Associate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Services Associate positions, which can be used as a reference in future career path planning. As a Patient Services Associate, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Associate. You can explore the career advancement for a Patient Services Associate below and select your interested title to get hiring information.

If you are interested in becoming a Patient Services Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Services Associate job description and responsibilities

Patient Service Associates help patients to access medical services and make sure they enjoy a high level of satisfaction.

02/16/2022: Trenton, NJ

Resume examples for Patient Service Associate should highlight skills like customer service, knowledge of medical services, problem solving, office equipment familiarity, and computer competences.

03/22/2022: Detroit, MI

Essential job duties of a Patient Service Associate are greeting patients, taking phone calls, referring patients to appropriate medical staff, making appointments, handling billing activities, collecting payments, and reporting to managers.

02/09/2022: Birmingham, AL

The use of monitoring technology can help nurses and physicians verify that they’re always following the right procedure for the right patient and that they’re keeping on top of each patient’s needs.

01/20/2022: Kingsport, TN

They may also monitor vital signs and provide emotional support to patients and families.

04/04/2022: Fayetteville, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Services Associate jobs

Responsible with the Patient Service Team to run statistical reports as required by the department.

03/29/2022: Springfield, MO

Availability of services provided, type of services received and facilities where provided.

04/18/2022: Wichita, KS

This technology allows patients and caregivers to communicate effectively, while allowing caregivers the benefit of seeing the patient.

02/17/2022: Fayetteville, AR

Collect co pays and other payments the patient owes.

02/07/2022: Troy, NY

Assist with scheduling patient referrals and orders.

02/09/2022: South Bend, IN

Step 3: View the best colleges and universities for Patient Services Associate.

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