1 PBX Operator (Full Time) Job in Pebble Beach, CA
Pebble Beach is Hiring a PBX Operator (Full Time) Near Pebble Beach, CA
Company Background:
For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California’s Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates five renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay.
Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility and Pebble Beach Equestrian Center. It annually hosts premier events such as the Pebble Beach Concours d’Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting First Tee.
Job Summary:
The PBX Operator answers and directs all incoming calls within the resort.
Essential Duties & Responsibilities:
- Excel in luxury-orientated, high-volume call center; answer and direct all incoming calls in a positive and articulate manner.
- Strong customer service skills to provide the Pebble Beach experience to every customer, every time.
- Knowledgeable in the following: resorts and their respective amenities; hours of operation for outlets and departments; Pebble Beach Company Executives and managers of various departments.
- Log wake-up requests and place calls at appropriate times.
- Take messages for guests and employees, ensuring delivery in a timely manner; assist guests with long distance and international calls.
- Possess ability to remain calm and collected when handling resort emergency calls; following prescribed protocol for contacting 911, as well as, resort security personnel.
- Input appropriate information into windows-based hotel management system (Springer Miller).
- Ability to work independently and in a team environment; must be proactive in solving problems.
- Flexible scheduling; ability to work various shifts, including overnight shift, weekends, holidays and overtime.
Absolutely Required Skills:
- Must possess a pleasant telephone demeanor; speak in a clear and concise manner.
- Ability to perform data entry in various computer systems; ability to type 40 wpm.
- Good organizational and time management skills necessary.
Physical Requirements:
Ability to sit for long periods of time and repetitive hand movement.
Why work for Pebble Beach Company:
- Competitive Pay: $19.00/hour.
- Enjoy world-class health and wellness benefits. For Full Time employees, comprehensive medical, dental, vision, and life insurance is available. In addition, our Health & Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family’s health needs free of cost.
- Prepare for your future. You will be eligible to participate in our 401(K) retirement program. Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation. In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year.
- We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.
- Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
- Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
- Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Job Summary
Full Time
Accommodations
$38k-44k (estimate)
01/25/2023
05/09/2024
pebblebeach.com
CARMEL, CA
1,000 - 3,000
1999
$200M - $500M
Accommodations
Related Companies
The following is the career advancement route for PBX Operator (Full Time) positions, which can be used as a reference in future career path planning. As a PBX Operator (Full Time), it can be promoted into senior positions as a Receptionist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary PBX Operator (Full Time). You can explore the career advancement for a PBX Operator (Full Time) below and select your interested title to get hiring information.
If you are interested in becoming a PBX Operator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a PBX Operator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on PBX Operator job description and responsibilities
PBX operators are responsible for operating and maintaining a PBX multiline business telephone system, which functions like a high-tech switchboard.
04/14/2022: Durham, NC
They frequently also serve as a receptionist or perform general administrative support tasks.
02/17/2022: Great Falls, MT
When operating the switchboard, the operator must screen and route calls to the appropriate person.
03/24/2022: Wilmington, DE
The other tasks that operators carry out are clerical jobs, such as typing, dealing with faxes, and proofreading.
02/11/2022: Spokane, WA
Depending on the business, PBX operators may double as receptionists, so they need to be pleasant when dealing with visitors.
02/26/2022: Concord, NH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on PBX Operator jobs
A PBX Operator has to deal professionally and politely.
03/12/2022: New Orleans, LA
A PBX Operator should have the capability to handle multiple calls along with relaying essential messages.
03/21/2022: Brownsville, TX
The operators take care of making sure that calls are transferred to the right person.
01/29/2022: Vineland, NJ
The operator should have some understanding of the telecommunication equipment.
04/03/2022: Champaign, IL
PBX operators need strong people and communication skills.
03/01/2022: Casper, WY
Step 3: View the best colleges and universities for PBX Operator.
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