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Hotel Front Desk Agent /Guest Services - The Westin Houston Medical Center
Job Description
A Pearl Front Desk Agent reports directly to the Front Office Manager and is responsible for fostering the Pearl culture within the Front Office department for Pearl Hospitality. A Pearl Front Desk Agent must ignite the human spirit by creating unrivaled hospitality experiences fueled by fun, enthusiasm and compassion that challenge each person to unlock their own potential.
The Front Desk Agent is a key team member and essential for the successful operation and administration of the Front Office. The Front Desk Agent must focus on providing exceptional customer satisfaction by continually ensuring Pearl touch points of the hotel are properly executed at all times. All hotel operations must be executed at the highest level of professionalism and courtesy. The Front Desk Agent must drive results through effective completion of the shift checklist and following through on all requests. The Front Desk Agent must ensure that our associates and our customers are always treated with the utmost respect since they are the key to our success. A Front Desk Agent must perform all audit functions with the utmost accuracy and integrity ensuring to resolve discrepancies to completion.
Responsibilities - (not limited to)
Qualifications - (not limited to)
Physical Requirements - (not limited to)
Full Time
$28k-37k (estimate)
01/17/2024
05/10/2024
pearlestate.com
Albany, NY
<25
The job skills required for Front Desk / Guest Service Agent include Customer Service, Guest Service, Front Office, Teamwork, Verbal Communication, Travel Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk / Guest Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk / Guest Service Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk / Guest Service Agent positions, which can be used as a reference in future career path planning. As a Front Desk / Guest Service Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk / Guest Service Agent. You can explore the career advancement for a Front Desk / Guest Service Agent below and select your interested title to get hiring information.