4 Depot Repair Technician Jobs in Eagan, MN

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Depot Repair Technician

PEAK TECHNOLOGIES

Eagan, MN | Full Time

$41k-50k (estimate)

5 Months Ago

Repair and Tool Technician

The Home Depot

Eagan, MN | Full Time

$67k-86k (estimate)

2 Months Ago

Biomedical Repair Technician

NORTHWEST RESPIRATORY SERVICES LLC

Eagan, MN | Other

$68k-88k (estimate)

2 Months Ago

Biomedical Repair Technician

Northwest Respiratory Services

Eagan, MN | Full Time

$58k-75k (estimate)

3 Months Ago

Depot Repair Technician

$41k-50k (estimate)

Full Time | Consumer Services 5 Months Ago

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PEAK TECHNOLOGIES is Hiring a Depot Repair Technician Near Eagan, MN

Depot Repair Technician (On-Site in Eagan, MN)
Job Location: 990 Lone Oak Rd, Suite #114, Eagan, MN 55121
Pay: $19-$20 hourly
Schedule: M-F 7:30am-4:00pm OR 8:30am-5:00pm

JOB SUMMARY & SCOPE:

Review and complete customer orders according to production process and customer SLAs (Service Level Agreements). Responsible for assembly, staging, quality inspection, and light repair of mobile and rugged devices.

ACCOUNTABILITIES:

Repair mobile computer, handheld scanner, and auto ID related devices.
Provide device staging, troubleshooting and process support for customers relating to service and depot repair issues.
Understanding and execution of depot repair related processes, procedure, and paperwork associated.
Capture all required product identifier data elements as requested (e.g. ESN, IMEI, MAC, etc.) and enter data into appropriate system.
Execute the RMA and minor repair processes that may involve customer diagnosis, triage activity and minor repairs. Source spare parts as directed or required.
Execute OEM provided service processes, as applicable.
Email shipping, timing, delays, and delivery notifications, to internal and external customers.
Follow quality control audit processes; report non-conformances and corrective actions; highlight areas of good practice.
Keep areas clean and organized to ensure proper delivery and accurate orders.
Utilize appropriate systems to support daily activities. Assist in operational reporting metrics.
May occasionally need to work after hours or on weekends.
Performs other duties as assigned.

EDUCATION EXPERIENCE KEY TRAITS:

High School Diploma or equivalent.
2-3 years of experience in the data capture/mobile industry working within a repair and provisioning facility, warehouse, OEM centric operations. MDM software experience preferred.
Experience with minor mobile device repairs.
Proficient using Microsoft Office 365 (Word, Excel, Power Point, Outlook, Teams, SharePoint)
Efficiently and effectively prioritizes, organizes, and monitors multiple concurrent tasks to meet agreed deliverables and deadlines.
Ability to keep accurate records and follow documented procedures and standards.
ABILITY TO: Meet deadlines and prioritize tasks; work efficiently with minimal supervision; detail oriented.

LANGUAGE SKILLS:

Primary language used in daily operations is English.
Ability to communicate effectively both orally and in writing.
Read and interpret documents, procedure manuals and various correspondence from both internal and external sources.

SUPERVISION:

This role does not include supervisory responsibilities.

DECISION MAKING REASONING:

Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to react quickly, adjust, adapt, and redirect activities in a dynamic environment.

WORKING RELATIONSHIPS:

OPS Manager.
Depot Services Technical Lead.
Helpdesk/technical team members.
Sales Team.
Business Ops/ Warehouse/ Admin Teams.
Various Vendors/ Manufacturers.
Customers.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$41k-50k (estimate)

POST DATE

01/26/2024

EXPIRATION DATE

06/17/2024

WEBSITE

peaktech.com

HEADQUARTERS

COLUMBIA, MD

SIZE

200 - 500

FOUNDED

1981

TYPE

Private

CEO

JULIANN LARIMER

REVENUE

$50M - $200M

INDUSTRY

Consumer Services

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About PEAK TECHNOLOGIES

Peak-Ryzex is a Maryland-based company that offers supply chain automation, inventory management and workforce solutions for industries such as retail, logistics, and medical.