ABOUT PDS MANAGEMENT SERVICES

We manage several growing pediatric dental and orthodontic practice that values integrity, honesty, and accountability. We are devoted to helping all children and teens achieve a lifetime of healthy smiles, ensuring they receive the highest quality of care. Using the latest techniques, our highly trained and experienced pediatric specialists provide outstanding dental and orthodontic care in a comfortable, kid-friendly setting. We offer services for fearful and anxious children as well as children with special needs.

We have openings in the following offices for a full-time Patient Care Coordinator:

North Country Pediatric Dentistry of Plattsburgh in Plattsburgh, NY

This administrative position earns $19.00 - $24.00/hour, depending on experience. We also offer medical insurance, flexible spending accounts (FSAs), a 401(k) plan, paid time off (PTO), Aflac, and more.

Patient Care Coordinator / Medical Receptionist Qualifications:

• High School Diploma or equivalent
• One year of experience in the healthcare field
• Experience with electronic health records, insurance websites, and digital patient communications solutions
• Excellent customer service skills
• Specific dental practice experience and Dentrix practice management software experience are preferred
• Excellent communication skills, including the ability to explain complex items in simple terms.
• You effectively manage your time and prioritize multiple tasks.
• You are self-motivated with the initiative to deliver results for daily, weekly, and monthly goals.
• You have a positive, can-do attitude, able to conduct yourself with a high degree of professionalism.

Our staff is integral to our dentistry practice. In order to hire and retain the best career-minded individuals, we offer competitive pay, excellent benefits, opportunities for career development, and a positive work environment.

Patient Care Coordinator / Medical Receptionist Responsibilities:

As a Patient Care Coordinator / Medical Receptionist, you are our brand ambassador!

• Upon arrival, you greet each patient who enters our dentist's office in a friendly and professional manner.
• Compile patient documentation, scan information, and note any exceptions.
• Attention to detail, you update demographic records with contact, insurance, and health history information.
• Inform the clinical staff of their arrival and reason for the appointment.
• As necessary, you discuss the financial responsibility of patients with them.
• You manage the patient workflow from check-in to departure masterfully.
• Your warm professional manner also comes across over the phone. You schedule patient appointments based on provider availability and treatment length.
• For same-day patients, you verify insurance coverage.
• You confirm appointments with the support of our electronic system and follow up with the continuation of care for existing patients.

Patient Care Coordinator / Medical Receptionist Benefits:

• $19.00 - $24.00/hour, depending on experience.
• Medical insurance
• Flexible spending accounts (FSAs), a 401(k) plan
• Paid time off (PTO),
• Aflac, and more.

Patient Care Coordinator / Medical Receptionist Work Schedule:

This full-time healthcare administrative customer service position typically works during our dentists' and orthodontists' regular hours of 9:00 AM - 5:00 PM, but hours vary.