Who are we?

Polyconcept North America (PCNA) is the world's largest distributor of customized and personalized Goods operating on five continents and selling in more than 100 countries.

What we offer you:

• Full healthcare and benefits! The health and wellness of our employees is important to us, that’s why we offer benefits including medical, vision, dental, short-term disability, and more!
• Flexible scheduling
• 401k Matching
• Generous Paid Time Off and Paid Holidays
• PCNA Cares Share Fund – donating to teammates in times of need

Why you will make it your Career:

• We invest heavily in modernization, operating more efficiently with cutting edge digital technology
• We value our employee’s contributions in a collaborative and inclusive work environment
• Our culture encourages listening, understanding and a sense of empathy makes PCNA stronger
• As the industry leader for environmental responsibility, sustainability is the key to every decision we make

Our Values:

Delight Customers: Treat our customers the way you’d like to be treated.

Work Smart: Time is valuable. Focus on the things that can have the biggest impact on our business and customers. Be inquisitive and innovative

Think Team: Work together to get the job done. Be inclusive and collaborative.

Own It: Be accountable. Embrace challenges as opportunities, roll up your sleeves and make it happen.

Say It Like It Is: Be candid, honest and respectful. Offer constructive insights and welcome other’s input.

Our Businesses:

Leed’s is the premier supplier of high-quality promotional products, with goods ranging from pens and drinkware to bags and mobile tech. Bullet is a leading supplier of low-price promotional products,​ offerin​g deep inventory, reliable service and 24-hour turnaround. Trimark, a member of PCNA, is a leading developer and manufacturer of logo'd apparel for the Canadian and U.S. promotional industries. Trimark sells logo'd apparel across 6 different categories; Polos, T-Shirts and Tops, Woven Shirts, Knits and Fleece, Jackets, and Accessories, including Headwear. At JournalBooks, we believe in creative minds working together to create something truly unique in journals and planners. ETS has always sought to provide the very best in service, product selection, printing capabilities and competitive pricing, focused on drinkware, ETS offers a broad range of high quality drinkware categories. Spoke’s print-on-demand solutions and premium product assortment are standing by to help expand your inventory and fulfill your event and gifting needs!

The Position:

Ink Technicians are responsible for small batch blending of ink to support the Printing Departments. This position will collaborate with production teams to ensure inks are prepared to meet customer specifications and production needs.

Key Responsibilities: 

• Maintain a safe and well-organized ink work area.
• Follow standard operating procedures, utilizing ink dispensing equipment, color management devices and business system software, to ensure quality standards are achieved.
• Records color formula in color management software and issues formula and mixing procedure to appropriate workers.
• Log all information requested on the color match. Maintains file folders containing color ink prints and formulas for each design for use as printing standard.
• Review of daily production schedule and production status to ensure timely preparation and staging of inks.
• Maintains Ink room inventories, (inks, solvent, operating supplies)
• Review job tickets to verify ink components are available and used as specified.
• Performs quality color checks.
• Processes ink returns and recertify to standards.
• Monitors press for related ink issues and assists with trouble shooting.
• Processes ink deliveries and stores supplies following FIFO inventory processes.
• Performs daily and periodic cleaning to maintain the required 5S standards throughout the manufacturing area.
• Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Related duties as assigned.

Skills and Knowledge: 

• Ability to read and interpret documents.
• Ability to add, subtracts, multiply and divides in all units of measure, using whole numbers, common fractions, and decimals.
• Must possess integrity, communication and reasoning skills to provide a positive work environment.
• Ability to juggle multiple tasks and priorities with a strong sense of urgency.
• Strong organization skills and great attention to detail
• Must be able to work well independently or with others.

Minimum Qualifications:

• 3-5 years of experience in printing and knowledge of ink procedures.
• Leadership skills to manage a group of 4 to 6 people.
• Bilingual preferred
• Proactive with all continuous improvement initiatives.
• Excellent teamwork, and interpersonal communications skills
• Good computer skills (Outlook, Word, Excel); plus ability to learn color management software.
• Lift and/or move up to 50 pounds, stoop, squat, crawl, and kneel.
• Specific vision abilities required by this job include close vision, distance vision, color acuity and the ability to adjust focus.
• Must have good judgment of color required for Color Hue evaluation.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Together we inspire pride

We want our team members to be proud of the essential work they do, our commitment to the sustainability, and the overall customer experience. We are a culture that will invest heavily in our people, our company and in state-of-the-art technology to be at the forefront of innovation.

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PCNA is an equal opportunity employer. PCNA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, or any characteristic applicable under state, federal and local laws.