• Maintain a friendly and attentive manner, providing excellent customer service to guests.
• Attend daily menu classes to stay well-informed about menu items, ingredients, and any updates or changes.
• Thoroughly inspect the assigned section to ensure the station is properly set up and organized for the evening.
• Regularly monitor tables to maintain cleanliness and ensure proper table settings are in place.
• Present menus to guests, provide knowledgeable answers to their inquiries and offer expert suggestions regarding food and service choices.
• Promptly write down guests' orders on the check, confirm the selections with the guests, and accurately input the orders into the system.
• Ensure timely and efficient service of courses from the kitchen and bars to enhance the overall dining experience.
• Discreetly clear any soiled items from the table during the meal to uphold a clean and inviting dining area.
• Attentively observe diners to promptly address additional requests and determine when the meal is complete.
• Accurately calculate the total bill and skillfully accept payment from guests.
• Be prepared to provide additional services as required by the establishment, such as assisting with special requests or accommodating dietary restrictions.
• Expertly clear and reset tables after each course, ensuring a seamless transition for the next set of guests.
• Remain mindful of busing trays; when they are full and the Dining Room Attendants (DRAs) are occupied, take the tray to the kitchen proactively.
• Meticulously completed all assigned side work duties, including restocking supplies, polishing silverware, and organizing menus.
• Follow proper cash handling procedures with precision to ensure accurate transactions and accountability.
• Comply with company guidelines and federal regulations while reporting gratuities received.
• Adhere to all requirements, training, and restrictions set forth by the ABC board, guaranteeing strict compliance with alcohol service regulations.