About Us: PCF Insurance Services is a Top 20 U.S. brokerage firm that provides insurance solutions for our clients - we do this by using our expansive network of Agency Partners to match our clients with the specific insurance agencies that can fill their unique insurance needs. We were voted the #1 Fastest Growing company in Utah in 2021 as well as the #2 largest acquirer. Security First Insurance (Part of PCF Insurance Services Network) has been serving the greater Michigan area since 1924. As an Independent Agency, we represent numerous quality insurance companies assuring our clients a variety of insurance solutions to meet the changing demands of business and individuals. Our 95 years of commitment to the out-state Michigan community is underscored by the professional standards of our growing agency staff who, through education and commitment, will continue to serve its clients throughout the 21st century. Job Summary: As a Personal Lines CSR you will be responsible for providing customer support to our clients and administrative support to our team. Duties and Responsibilities: Perform duties pertaining to insurance for commercial lines of business, including, but not limited to marketing, quotes, and proposals Respond to customer inquiries and collaborate within team to support and offer solutions to customer Process and enter data into proprietary software system for new business, renewals, reinstatements, endorsements, cancellations, billings, and payments Attention to detail is required to ensure the accuracy of data to be input Responsible for checking valid codes, accuracy of entries, and correcting entries that may be inconsistent with history file information Qualifications: Must be detail oriented with excellent follow up skills Excellent verbal and written skills Knowledge of clerical and office management practices and procedures Experience in proactive problem solving Ability to juggle tasks and respond timely to requests Ability to successfully interact with all levels of the organization Proven office management, administrative, or assistant experience Excellent time management skills and ability to multitask and prioritize work Compensation: Competitive and commensurate with experience Schedule: Full-Time Monday-Friday Benefits: Medical Dental Vision Paid Time Off 401K Life