Rice Insurance (Part of PCF Insurance Services Network) is not your typical insurance broker. Our approach to protecting our clients’ commercial and personal interests have propelled Rice to the top of our industry. We simply do insurance differently. While rooted in community, our visionary leadership team has brought Rice’s products and services to businesses and individuals throughout the United States. Our growing and dynamic agency is actively hiring new team members who embrace technology and thrive in a fast-paced, energetic work environment. We are proud to offer satisfying careers with competitive salaries and exceptional employee benefits. Job Summary: This is a lead service position responsible for providing exceptional customer service, retaining existing client relationships, and contributing to sales goals by actively seeking cross-sell and referral opportunities. This individual will act as a liaison between the client, producer, and insurance carrier by conducting regular policy reviews in office and by phone, quoting new business, as well as compare rates at annual renewals. Duties and Responsibilities: Provide excellent customer service Accurately process insurance requests for financial institutions in a timely mannerStay up to date on trends and techniques; use agency & industry selling aids to maintain a competitive edge in the marketplaceDetermine insurance needs and offer appropriate solutionsBind coverage within the limits established by the carriers and agency contracts and ensure submissions are complete and accurate Clearly document all actions and correspondence into system and follow up in a timely mannerMaintain production reports and attend all meetings as requiredAssist with training as needed Back up other members of the Personal Lines team as neededPerform other specific duties and projects as assigned by agency management Qualifications:Ability to uncover cross-sell opportunities and close sales Working knowledge of Microsoft Office SuiteDemonstrate strong communication skills, listening, written and verbal Demonstrate excellent customer service skills Detail oriented and accuratePossess a positive attitude and excellent interpersonal skillsSelf-motivatedMaintain confidentiality of informationStrong time management skills with the ability to prioritizeHigh School Diploma or equivalent Property & Casualty Insurance License Prefer 3-years insurance industry experience Compensation: $19.00 - $25.00 / hour Schedule: Full-Time Monday-Friday Benefits: MedicalDentalVisionPaid Time Off401KLife