Title: Program Manager Location: NASA Langley, Hampton, Virginia Key Responsibilities: The objective of this role is to manage the administrative support services contract at NASA's Langley Research Center (LaRC) in Hampton, VA. Program Manager (PM) will be the primary point of contact on behalf of PBG Consulting to the Contracting Officer Representatives (COR) at LaRC. PM will be responsible for managing administrative support staff, including performance, behavior, and morale within the contractual constraints to meet the customer goals and expectations. PM will be responsible for overall contract oversight and ensuring that all administrative tasks listed in the Statement of Work (SOW) are performed with a high level of customer service and accuracy. The candidate will execute the management plan, ensure compliance with quality assurance standards, meet customer and company performance standards, and maintain intimate knowledge of the Department of Labor and NASA regulations, policy, and process, implementing and blending that with PBG's. Supports LaRC as Program Manager for administrative/secretarial services and staff, implementing and executing the management plan as approved by NASA. Supervises the contract Training/Supervisor Specialist at GRC ensuring that all training objectives are met. Supervises 20 administrative professionals across most organizations at LaRC, including coordinating and approving timesheets and leave. Serves as the primary contract manager and shall be the authorized interface with the Government Contracting Officer (CO), Contracting Specialist (CS), the contract level Contracting Officer's Representative (COR), and NASA organizations Technical Management Representatives (TMRs). Responsible for staff performance at LaRC, including staffing the contract and onboarding new administrative personnel. Responsible for enforcing work standards, assigning contractor schedules, reviewing work discrepancies, and communicating policies, purposes, and goals of the organization to subordinates. Documents employee performance throughout employment term, creates employee specific performance logs, enforces company policy, escalates performance issues to implement Performance Improvement Plans (PIPs), and coordinates employee separation with Company through Human Resources. Executes Company's business plans and objectives, as well as plans related to a successful execution of contract, including quality control, financial management, risks/issues/opportunities tracking, and other project management activities. Collaborates with other supervisory staff on deliverables and employee management. Other duties as assigned by management. Required Qualifications: A minimum of 5 years of experience in management, specifically experience as contractor or government project/program manager. Experience in sourcing, down-selecting, and interviewing qualified candidates. Experience working with multiple government task leads and project team leads. Experience implementing quality control processes and auditing quality standards. Experience with Service Contract Act (SCA/SCLS) and its enforcement and implementation on Federal contracts. Bachelor's degree in management or related field. NASA experience (preferred). PMP Certified (preferred). US Citizen. Professional Skills: Strong stakeholder management, including advising and influencing clients regarding process improvement initiatives, and working positively. Skilled communicator with clients and employees. Sound business ethics, including the protection of proprietary and confidential information. Strong analytical, problem-solving, and decision-making capabilities. Ability to work with all levels of internal staff, as well as outside clients and vendors. Excellent verbal, interpersonal and written communication skills. Team player with the ability to work in a fast-paced environment. Demonstrated outstanding level of professionalism in providing client support, including ability #WHYPBG PBG is a leading small business provider specializing in Strategy and Design and Digital Transformation services for National Security and Federal Civilian clients. We have successfully built a company culture based on our single most important asset - our employees. At PBG we are passionate about employee engagement and make it our business to provide our employees a range of challenging and rewarding opportunities that align with business strategy, promote teamwork and inspire innovation. A job is where you are spending most of your day, so PBG believes in making it a fun, collaborative, and productive environment. We want our employees to have the opportunity to grow and be part of a company that is making a lasting contribution to our customers. Benefits: 401K Retirement Plan Medical Plan options with significant financial investments from PBG Prescription benefit plan Dental and Vision coverage Employee Assistance Program Short term / Long-term disability Supplemental group life and AD&D options Yearly Bonuses Generous Paid Time Off / Paid Holidays Career/Professional Development Program Spot Bonus Program Diversity & Inclusion PBG celebrates diversity and is proud to provide Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetics, disability, or protected veteran status. In addition to federal law requirements, PBG complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities Disclaimer: This job description reflects management's assignment of essential job functions but is not intended to be a comprehensive list of all activities, duties and responsibilities required by the job incumbent. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Job Posted by ApplicantPro