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The Medical Administrative Assistant job purpose is to answer incoming phone calls, direct calls to the appropriate extension, take messages, schedule patients for appointments, check insurance eligibility when scheduling appointments, provide coverage when needed for the Front Desk Receptionist, greet patients, check them in, and collect co-pays, communicating a positive first-impression and addressing all patients efficiently and effectively. BACK OFFICE- obtaining the patients vitals and inputting information into the EHR system. This position is expected to uphold the mission and values established by the organization. The Medical Administrative Assistant reports to the Practice Manager and Assistant Practice Manager.
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
401K
1) Greets all patients with a smile and in a professional manner both in person and on the phone
2) Always uses professional telephone etiquette
3) Takes detailed phone messages and enters a phone encounter into the Electronic Medical Records system
4) Transfers calls to the proper extension as required
5) Check insurance eligibility when scheduling appointments
6) Provides coverage for the Front Desk Receptionist
7) Responsible for keeping their work space clean and organized
8) Obtaining the patients vitals
9) EHR input
? High School Diploma or GED
? 2 years of customer service experience
? Effective oral and written communication skills
? Highly organized
? Problem solving
? Exceptional patient satisfaction skills
? Detail oriented
? Competent in Microsoft Office, Adobe Acrobat, EHR, etc.
Responsibilities:
1) Greets all patients with a smile and in a professional manner both in person and on the phone
2) Always uses professional telephone etiquette
3) Takes detailed phone messages and enters a phone encounter into the Electronic Medical Records system
4) Transfers calls to the proper extension as required
5) Check insurance eligibility when scheduling appointments
6) Provides coverage for the Front Desk Receptionist
7) Responsible for keeping their work space clean and organized
8) Obtaining the patients vitals
9) EHR input
Full Time
$41k-50k (estimate)
02/22/2024
04/04/2024