Payscout is seeking for a Risk Analyst to join our team. The ideal candidate will be responsible for reviewing account change requests, authenticating legal documents, conducting merchant interviews for fraud detection, and monitoring processing activities. This role involves assessing risk exposure, managing funding rejects, and producing reports for overall portfolio health. The Risk Analyst will collaborate with various stakeholders, communicate effectively, and contribute to audits and due diligence processes.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Ability to consistently work well with management and peers.
• Review various incoming account change requests submitted by the Merchant, Agent Offices and Bank Solutions
• Request and review legal documents for business/owner authentication.
• Request transaction and sales invoices for further research and verification
• Conduct merchant interviews for possible fraud.
• Monitor merchant processing activity for exceptions outside of approved parameters.
• Place, review and remove merchants as part of daily reviews on active hold pay, reserve or potential termination.
• Review and calculate total Merchant risk exposure.
• Account for, collect on and manage daily funding rejects.
• Conduct daily due diligence to mitigate and prevent losses.
• Generate and review MATCH Report for possible TMF match.
• Run processing statistics to monitor processing limits.
• Generate month-end management reports on overall health of portfolio.
• Assist in generating and uploading various daily, weekly, monthly, and quarterly reports to sponsor banks.
• Conduct various online searches to verify personal and/or business information.
• Review of bank statements and company financials to determine the financial condition of merchant businesses.
• Review of previous processing statements to evaluate prior processing history.
• Generate and review credit reports for credit worthiness and limitations.
• Identify and act upon suspicious processing activity.
• Produce and send correspondences on approval, denial, withdrawal and change in terms & conditions letters.
• Conduct periodic reviews on accounts considered restricted in nature and/or processing over $200k monthly.
• Assist management with internal audits, bank audits and card brand audits are necessary.
• Effectively communicate with Merchants, Agent Offices and Bank Solutions via email and phone.

Qualifications:

• Education/Experience: Bachelor’s degree (B.A.) from four-year College or university; and two to three years related experience and/or training; or equivalent combination of education and experience
• Language Ability: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing, Spreadsheets, E-mail, Database Software and Contact Management.
• Supervisory Responsibilities: This position does not have any supervisory responsibilities.

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Location:

• Van Nuys, CA 91411 (Required)

Work Location: Hybrid remote in Van Nuys, CA 91411