At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. Job Description Summary: The PayPal Sales Technology Organization is responsible for implementing a strategy to build out large scale, enterprise grade products for the Salesforce Platform. Job Description: The Sales Tech Admin Team is responsible for supporting the day-to-day issues and support on the Salesforce Platform and other applications used by our team. The System Admin team is responsible for managing and supporting our Internal customers. They will also be responsible for, but not limited to assisting with standard system administration duties, as well as system configuration, customizations, enhancements, and new functionality. This is a hands-on, analytical role in a fast-paced environment requiring the ideal candidate to perform effectively as an individual and as part of a team. Job Responsibilities: · Analyzing the functionality of salesforce platform · Performing User Acceptance Testing (UAT) to validate the software against the business requirements · Determining operational objectives by analyzing and documenting business functions; gathering information; evaluating output requirements and processes · Construct workflow charts and diagrams; studying system capabilities; writing specifications · Recommending controls by identifying problems; writing improved procedures · Developing process frameworks, deployments and automation in salesforce and related salesforce tools, such as Conga, Copado, Quip and more. · Fully understand and facilitate the business operations/processes underlying current SFDC implementation and offer solutions to improve functionality · Perform SFDC and GBQ/SQL data extraction, manipulation, processing, and analysis · Cross functional role offering administrative & data analysis support with capacity to lead and drive projects for project and system enhancements Skillset and Experience · Supporting and working with additional tools such as Five9, Gong, Pardot, LeanData, and multiple SFDC instances Qualifications: · Salesforce Admin 201 Certification Required / Salesforce Admin background. · 4 years of exposure with Apex, including classes, triggers, extensions, asynchronous processing, and unit testing. · Demonstrated knowledge with Copado deployments. · Demonstrated knowledge of when to leverage declarative solutions over Apex & Lightning Web Components. · Ability to problem solve, triage, and troubleshoot complex Salesforce Implementations and interpersonal communication skills · Experience with contract and content management tools such as: Conga, CPQ, Quip, Gainsight, and more. · Ability to multi-task and manage multiple priorities at once · Highly organized and detail-oriented · Strong analytical skills · Strong oral/verbal and written communication skills to clearly present key issues and recommend actions · Ability to learn and support new systems. Additional Job Description: Subsidiary: PayPal Travel Percent: 0 Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com Who We Are: Click Here to learn more about our culture and community. PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com. PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com. As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated. At PayPal we are reimagining money, democratizing financial services, and giving people more ways to safely connect to their money and to each other. We are purpose-driven and looking for people who want to join us at the forefront of the digital payments revolution. Learn more at PayPal.com/Jobs Learn more about privacy-related questions or data retention. If you would like your profile to be deleted from our system, please let us know Please note that this site has updated features that can’t run on older versions of Internet Explorer. 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