10 Executive Support Technician Jobs in San Jose, CA
PayPal is Hiring an Executive Support Technician Near San Jose, CA
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.
Job Description Summary: The Executive Support Team at PayPal is looking for an Executive Support Technician to join our team at our office in San Jose, CA. The Executive Support Team is responsible for delivering timely and efficient VIP support for all technology needs of the PayPal Office of the CEO and Executive Staff. Meet our team: As a member of the Executive Support Team, and the broader End User Experience Team (EUX), you will interface daily with executives, their assistants, employees, and other infrastructure teams and partners.
Job Description:
Your way to impact:
The Executive Support Technician role requires someone who is outgoing, has excellent communications skills, enjoys working as part of a team and can successfully multi-task without sacrificing quality in their work. Candidates must be both technically-versed and passionate about providing world class, meticulous customer support. Personality and a strong work ethic are as vital as technical expertise for success in this role.
Your day-to-day:
In your day-to-day role you will:
Provide local/in-person and remote technical support for Executives, their assistants and other co-workers
Support meetings, including high visibility meetings, such as Board of Directors meetings and quarterly Earnings calls
Lead and assist with root cause analysis to eliminate or mitigate issues
Execute support while keeping security a priority and maintain a high level of confidentiality
Be available for on-call support, for escalated requests occurring during non-business hours (this is on a scheduled rotation.)
Be comfortable with providing support at personal residences if needed.
Be available for travel if needed.
What do you need to bring:
Please note, this is an onsite (5 days/week) at the San Jose office.
Must have at least 5 years of experience working in an IT support function.
Must have at least 2 years of experience working in an Executive IT support function.
Must have experience providing AV support, including technology deployment, for meetings.
Successful candidates will have strong interpersonal skills, a confident presence, be adept at troubleshooting and prioritizing, and possess exceptional competency in the following platforms and technologies:
Windows OS / MacOS, Apple iOS, iPadOS and Android
SCCM, Jamf, WorkspaceOne
Microsoft Exchange and Office 365 Suite
Ticket Management within ServiceNow
Video/Audio Conferencing, e.g. Microsoft Teams and MTRs, Zoom, WebEx
Remote and/or collaborative web technologies
TCP/IP, DNS, VPN, WIFI
Active Directory, PowerShell, Command Line, Terminal
PC, Mobile, and Network Security
Telecommunications, Printing
Character
Acts with Integrity and Trust
Focuses on Results
Focuses on Community and Customer Needs
Manages Execution
Makes Effective Decisions
Manages Process
Interpersonal Skills
Builds Relationships & Teams
Manages and Develops People
Communicates Effectively
Motivates Others
Relates technical issues to the workforce using non-technical terms
Leading Organizational Change
Deals with Ambiguity
Personal Capability
Demonstrates Intellectual Capability
Innovates
Knows PayPal and represents our vision and mission
Education:
Ideally a B.S. in Computer Science, MIS, CIS, IT, or related field
OR
MCSE or MSTSC, other technical certifications, ITIL certification
Equivalent relevant experience and diplomas may also substitute for a degree.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.
The U.S. national annual pay range for this role is $52800 to $136510
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com
Who We Are:
To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx
PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.
Job Summary
Full Time
$71k-89k (estimate)
03/31/2024
05/29/2024
paypal.com
CUPERTINO, CA
15,000 - 50,000
1998
Public
SRINIVAS VADHRI
$10B - $50B
Related Companies
About PayPal
PayPal is a California-based online payments system to send or receive money or to set up a merchant account.
The job skills required for Executive Support Technician include Confidentiality, Communication Skills, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be an Executive Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Executive Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Executive Support Technician positions, which can be used as a reference in future career path planning. As an Executive Support Technician, it can be promoted into senior positions as an Administrative Assistant IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Executive Support Technician. You can explore the career advancement for an Executive Support Technician below and select your interested title to get hiring information.
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