At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. Job Description Summary: PayPal has built a strong and independent financial risk management second line oversight risk team to respond to the ever-evolving risk, exposures, and pressures in the payments industry. With the fast pace of new product launches (e.g. Buy Now Pay Later, Crypto, Pay with Venmo, etc.) globally, collection governance and oversight is required to ensure strong risk management and loss recoveries optimization. Manager of Collection Risk Oversight will report to the Senior Director, Head of Merchant and Collection Risk Oversight. The candidate will manage, track, and implement the oversight and governance framework for PayPal’s Collection processes and functions globally. Job Description: The candidate will be responsible for enhancing and maintaining PayPal’s Enterprise Collection Policy. He/she will provide oversight and credible challenge over global collection processes and strategies. He/she will ensure collection practices are effective and sound and are applied consistently Key Responsibilities Global responsibility for Collection oversight and governance for all PayPal products (e.g. Buy Now Pay Later, PayPal Working Capital, PayPal Credit, Pay in 4, Venmo, Merchant transaction loss, Crypto, Consumer negative balance, etc.) Manage enterprise-wide credit and negative balance collection oversight framework and governance including: Maintenance of Enterprise Collection management policies Oversight of Collection KPI and Risk triggers to monitor the collection portfolio Provide summary and escalations to senior management, committees, relevant risk working groups and boards Ensure early warning indicators are established and monitored Provide governance of collection strategies, processes and strategies including the use of models and data and collection processes Monitor issues and incidents related to financial risk in Collections and work with First Line team to ensure timely and appropriate resolution Provide oversight and effective challenge to collection strategies, models, rules, reports and processes – includes global new product launches and pricing of debt sale Independently assess, test, review and analyze collection strategies, models, and procedures to ensure alignment to the Collection policy and regulatory adherence Identify opportunities to improve recovery process across global products and services Promote the usage of industry and internal best practices as needed to drive continuous improvement in methodologies and documentation used by the Collection First Line team Experience The role requires a seasoned risk/analytical professional with a background in analytics, risk, collections, or credit. Oversighting/compliance and governance at large complex financial institutions is a plus. From a cultural perspective, this person will need to fit into the PayPal leadership model that will require strong risk management acumen, self-confidence, and the ability to challenge the status quo in a respectful manner. Qualification and Skills Minimum Undergraduate degree in statistics, economics / econometrics, engineering, or any other quantitative discipline Graduate degree is a plus 7 years of experience in credit risk management, analytics, collections, governance, or compliance at a large complex financial institution Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience; or equivalent experience. The role requires an analytical mindset to deep dive into strategies, portfolio analytics and drive insights Possess strategic thinking, the ability to work independently, being a self-starter and to prioritize in real-time An understanding of multiple areas within the collection, recovery function and deep understanding of industry best practices is a plus Experience with Risk oversight function within a multidivisional and complex organization is a plus A track record of building relationships with stakeholders and influencing decision makers Proficient with Python, R, SQL, or similar tools to deliver data driven insights Additional Job Description: Subsidiary: PayPal Travel Percent: 0 Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com Who We Are: Click Here to learn more about our culture and community. PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com. PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com. As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated. At PayPal we are reimagining money, democratizing financial services, and giving people more ways to safely connect to their money and to each other. We are purpose-driven and looking for people who want to join us at the forefront of the digital payments revolution. Learn more at PayPal.com/Jobs Learn more about privacy-related questions or data retention. If you would like your profile to be deleted from our system, please let us know Please note that this site has updated features that can’t run on older versions of Internet Explorer. Please use IE11 or MS Edge for an optimal experience. When applying for a job you are required to create an account, if you have already created an account - click Sign In. Creating an account will allow you to follow the progress of your applications. 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