The Learning and Development Business Partner is responsible for working closely with key stakeholders on the creation and evaluation of Learning & Development programs and initiatives related to companywide training as well as support for individual business units. This individual will act as a lead project manager for internal and/or client training initiatives and deploy and evaluate our ongoing internal and/or client training solutions.

This individual will engage with subject matter experts, stakeholders, content creators, learning professionals and leadership, managing projects from discovery to delivery. This requires a strategic mindset and a strong ability to build relationships, conduct thorough interviews, and recommend solutions through a consultative approach.

RESPONSIBILITIES

• Serve as a strategic partner to assigned business units as the Learning & Development lead liaison being active in their daily business operations with a strong and continuous understanding of key roles, performance requirements and employee career paths across operations and present feedback, provide recommendations, or lead strategic planning related to learning challenges with executive-level leaders
• Collaborate closely with internal subject matter experts across the organization to complete needs assessment, allocate resources, monitor progress and keep stakeholders informed
• Project manage the planning, designing and building of learning solutions that includes facilitator-led workshops, individual and group coaching and development and asynchronous learning opportunities leveraging a variety of mediums, including but not limited to, e-learning, PowerPoint, Paycom's Learning Management system, Zoom and WebEx, leader activities, etc.
• Delegate responsibilities effectively to ensure professional learning content is developed accurately and on time and consistently audited for necessary updates
• Partner with members of Learning and Development for the creation and maintenance of course curriculum
• Influence and support large-scale change management efforts within operations
• Track, analyze and report on learner performance and the direct impact on business results from training programs
• Collaborate with business unit leaders to further support employee development, product usage and/or business ROI

Education/Certification:

• Bachelor's degree

Experience:

• 4 years of experience in a role related to project management, consulting, learning, training or HR

PREFERRED QUALIFICATIONS

Education/Certification:

• Bachelor's degree in Business, Human Resources, Education, Communications or related field

Skills/Abilities:

• Demonstrated ability to present information in a clear, concise, and confident manner in a virtual or in-person environment to a variety of audiences
• Demonstrated ability to successfully develop and deliver training programs and solutions utilizing skills and knowledge in instructional design, adult learning principles, program design, and training technologies
• Demonstrated project and program management experience: organization, time management, managing details, keeping multiple tasks/projects on track
• Ability to work in fast paced environment and adapt to change quickly
• Self-sufficient, motivated and able to work independently and as part of team;
• Ability to collaborate, build trust, negotiate, influence and resolve conflict with peers, stakeholders and business unit leaders
• Ability to simplify the complex, identify the root cause, present a solution, gain buy-in and implement the solution effectively
• Ability to read, analyze data and communicate informed needs and decisions to peers, learners, stakeholder, and front-line leaders
• Ability to create and deliver an easy-to-understand learning experience by converting complex processes, procedures, and technology into clear and concise presentations and visuals
• Proven ability to effectively and professionally communicate in visual, verbal and written form
• Proven ability to operate and navigate role and projects in a matrixed environment of department and business unit leaders
• Experience and ability to work easily and effectively with a wide range of people demonstrating high emotional intelligence
• Demonstrates a strong work ethic, be willing to work flexible hours including evening and weekend, overnight travel to events
• Proficient in Zoom and Microsoft Office

Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. ****To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more information: paycom.com/careers/eeoc