Paws of the Rockies Animal Hospital has been caring for patients since 2001 and we have continued to grow every year since. We are currently looking for an experienced veterinary receptionist or assistant to join our front-of- house team. Your role as a first point of contact is paramount to setting the tone for what clients can expect. Your ability to communicate with clients in a friendly, understanding, and supportive manner is vital. The knowledge you share will help clients feel confident in the care they choose for their pets. Your interaction with patients will demonstrate your passion for the veterinary field and further emphasize your dedication to quality and compassionate pet care.

At Paws of the Rockies, staff, clients and their pets are all viewed as a part of our extended family. We enjoy getting to know our clients and their pets beyond the exam table. Our kind, down to earth, and friendly staff strive to create an atmosphere of trust and confidence, helping clients and their pets feel at ease during visits. At the end of the day, we feel rewarded knowing we provide great client and patient care. If you feel you are a good candidate for this position we encourage you to apply and we look forward to reading your resume.

Duties will include, but are not limited to:

Interacting with and assisting clients and their pets in a friendly and kind manner

Handling client communications in person, over the phone and through email

Documenting medical records in a detailed and efficient manner

Accurately reviewing and preparing medical records

Scheduling, maintaining and managing appointments

Explaining medical recommendations, medications, vaccinations, and diagnostics

Safely and effectively restraining patients for examinations and diagnostics

Inputting charges, processing transactions and explaining invoices

Daily payment reconciliation

And other duties as requested

Requirements:

Minimum of two years veterinary experience or equivalent education and experience

Knowledge and confidence in administrative duties, client communication, and exceptional customer service

General cashier experience (receiving payments, issuing receipts, processing refunds and keeping track of transactions)

Workplace attendance and punctuality

Experience with eVet practice software, animal specimen preparation, venipuncture, radiology, and anesthesia is a plus.

Job Types: Full-time, Part-time

Schedule: 3-4 days per week with 10 hour shifts, closed on weekends

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 34 – 38 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Schedule:

• 10 hour shift

Experience:

• Veterinary: 1 year (Required)

Work Location: In person