Pauline and Thomas Healthcare is a non-profit organization serving individuals with intellectual, developmental, and physical disabilities. The Office Manager (OM) is responsible for assisting in the Human Resources, Residential, Medical and Finance departments.

Office Manager's (OM) Compensation and Benefits:

Pay Rate: $17.00 - $20.00 hourly DOE Full Time

Benefits: Medical, Vision, Dental, Life Insurance and other Employee Incentives.

Office Manager's (OM) Job Responsibilities:

The OM is responsible for managing and filling job requisitions and ensuring a pipeline of available, qualified Direct Support Professionals (front line caregiving staff) to meet the agency's client needs and training staff members on specific job training skills. The OM is also responsible for creating medical documentation for clients and scheduling doctor's appointments as needed. The OM manages the quality and consistency of the company presence and provides feedback regarding services delivered.

• Answer telephone; take inquiries or messages utilizing good telephone technique.
• Receive and respond to referrals and service inquiries on the programs offered.
• Interview, screen, and train applicants.
• Assist with recruiting, associate hiring, orientations, in-services, disciplinary actions, etc.
• Create medical documentation for clients as well as scheduling doctor's appointments.
• Perform payroll duties including verifying time sheets.
• Communicate continually with administrative staff.
• Respond promptly and courteously to all phone calls and emails.
• Assist with marketing and public relations efforts.
• Promote the agency services in the community.
• Knowledgeable in the agency service lines and client base.
• Assist with the planning of community activities for client/staff.
• Perform on-call coordinator duties as needed.
• Protect all company records and property.
• Participate in educational opportunities as available.
• Represent agency at community functions and professional organizations.
• Perform Postal mail activities, if required
• Other general office and clerical functions.
• Work as a caregiver in case of staffing emergency.
• Regular Office hours: Monday to Friday 8:00 AM to 4:30 PM
• All Other duties assigned.

Office Manager's (OM) Skills:

• Prior knowledge of HR concepts and terminology is preferred but not required.
• Must be flexible, work well under pressure, and have the ability to readily adapt to change.
• Able to manage multiple priorities, think tactically and strategically, demonstrate objectivity, be results-oriented, and show initiative and creativity.
• Proficient use of a computer
• Proficient in Microsoft Office

Office Manager's (OM) Qualifications:

• Must be 18 years of age or older.
• Valid Driver's License
• Valid Car Insurance
• I9 Identification (Social Security Card, Passport, etc.)
• Ability to lift at least 50 pounds.

Education:

• Required: HS Diploma or equivalent
• Preferred: Associate's degree

Experience:

• 1 year of Customer Service Experience
• 1 year of Staffing Experience
• 1 year of Management Experience

Pauline and Thomas Healthcare (PTHC) is an Equal Opportunity Employer.