Who We Are:

Paul Davis Restoration & Remodeling of Suburban Virginia is part of a national franchise organization that provides services to clean up and repair damage to institutional, residential and commercial properties from fire, storm, mold, water or other disasters. Founded in 1966, Paul Davis is a rapidly growing network of more than 300 independently owned and operated franchises.

Our heritage is one of innovation, can do attitude and outstanding customer service. The Paul Davis franchise network focuses on delivering services in the communities, towns and cities across the United States, having created a synergy of excellence, expertise and experience that is second to none. Our passion for quality drives everything we do.

Who We Need :

A driven overachiever to join our team of coordinators and provide exceptional customer service to those who have suffered a disaster or loss. We are looking for a proactive individual who thrives in a fast-paced environment and loves change.

Responsibilities:

• Be the main point of contact for assigned projects
• Assist with new project intake and enter all projects into the software correctly with detailed information
• Schedule all subcontractor site visits for assigned projects
• Manage all necessary documents for assigned projects
• Communicate with all of your assigned customers effectively, using their preferred method of communication
• Ensure project notes are up to date in our system twice weekly
• Process weekly approved invoice and payment requests
• Assist Project Managers with ordering construction materials and selections, if necessary

Qualifications:

• Exceptional customer service and time management skills
• Organized and detail-oriented
• Comfortable with technology and MS Teams / Office 365
• 3 years of office and administrative experience
• Scheduling or dispatching experience is necessary
• Experience in construction or related industries is highly desirable
• Able to problem solve and assist in conflict resolution

Benefits:

• Competitive salary plus bonuses
• Work from home days
• Company provided devices and IT training
• Paid holidays/vacation/sick
• Health, dental and vision insurance
• Paid training
• Career Development Program
• 401K and profit-sharing plan
• Paid maternity and paternity leave
• Family atmosphere and company-sponsored events

Do you want to join a dynamic team and be rewarded for the work that you do? We are looking forward to reviewing your application!