4 Client Care Coordinator Jobs in Paul, MN
Paul Davis Restoration of Greater MSP and the Northland is Hiring a Client Care Coordinator Near Paul, MN
- High School Diploma or equivalent
- Bachelor’s degree is preferred
- Excellent administrative and process skills
- Customer Service Experience
- Three plus years of experience in an Administrative Position
- Experience with Microsoft Office Suite 365
- Ability to learn and operate our primary operating systems: RMS, Xactimate, TSheets, PDConnect, SharePoint, and OneDrive
- Ability to work independently
- Key Skills
- Highly Organized
- Ability to prioritize tasks
- High level Communicator
- Quality Jobs on Budget within the Team
- TRUTH Score
- Answer incoming calls on office and mobile lines
- Complete intake for new losses for mitigation and reconstruction departments
- Initiate, maintain and bring to conclusion communication with customer.
- Facilitate daily huddles with squad to capture high priorities and next steps.
- Makes initial contact of loss to squad/team
- Ensure the client’s needs are met from start to completion of job
- Complete job notes in operating systems
- Complete compliance tasks in main operating systems, RMS
- Create new loss (jobs and projects) files
- Create and send invoices for jobs/projects
- Creating & Maintenance of job files, project documentation and job closings.
- Assist with collection calls for the Accounts Receivable department
- Confirm written payment schedule and collection of deductibles
- Educate customer on the Paul Davis process.
- Run reports in main operating system, RMS
- Confirm that the current jobs are on schedule
- Monitor Xact Analysis (XA) for new loss assignments, alerts and notes meeting compliance timelines.
- Assist Project Managers, Estimators, Field Supervisors, and Team Leads with job updates and job information
- Provide onsite documentation support utilizing DocuSign
- Maintain a collection goal of: No Accounts Receivable to be over 90 days
- Adherence to Service Level Agreements
- Maintain a Net Promoter Score minimum monthly average of 60.0
- Close the Loop 100% of the time within 24 hours
- Assist with order deliveries via Dispatch
- Assist with follow-up on needed documentation for job files. Ex: Certificate of Completions
- Assist team with facilitating accounting adjustments.
- Assist with coordination of subcontractor confirmations and documentation.
- On-going assistance with subcontractor recruiting.
Job Summary
Full Time
$42k-53k (estimate)
03/28/2023
05/14/2024
The job skills required for Client Care Coordinator include Customer Service, Scheduling, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Care Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Care Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Care Coordinator positions, which can be used as a reference in future career path planning. As a Client Care Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Care Coordinator. You can explore the career advancement for a Client Care Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Client Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Care Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Care Coordinator job description and responsibilities
Compassionate, knowledgeable, and collaborative, the patient care coordinator also collaborates with other members of the care team to look after patients within the healthcare facility.
03/16/2022: Huntsville, AL
Managing client database and updating client account records.
03/21/2022: Virginia Beach, VA
Provide patient centric care using virtual communications, care pathways, remote patient monitoring and a host of other tools.
03/08/2022: Albuquerque, NM
Ensure staff have adequate training and support to help clients with ways to overcome these barriers so they can access the services they need.
04/14/2022: Mcallen, TX
Complete patient care goes beyond caring for the patient’s physical problems. Patients may experience additional stress related to their financial situation, familial relationships, and even their physical environment.
02/22/2022: Green Bay, WI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Care Coordinator jobs
Account coordinators can earn certifications to gain a deeper knowledge of their daily responsibilities, test their skills and advance their careers.
02/15/2022: Santa Rosa, CA
An account coordinator provides day-to-day administrative support to account executives.
02/24/2022: Fairbanks, AK
While some account coordinator roles are entry-level positions, most applicants need to have relevant work experience or certifications.
04/05/2022: Wichita Falls, TX
Healthcare Customer Care Representatives should also have an attitude to learn and develop continuously.
01/22/2022: Springfield, IL
Step 3: View the best colleges and universities for Client Care Coordinator.
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