35 Customer service rep Jobs in Great Falls, MT
Patterson Companies is Hiring a Customer service rep Near Great Falls, MT
Join Animal Health International as a Customer Service Representative!
As a Customer Service Representative for Animal Health International, you are responsible for assisting predominately cattle, equine, and swine production customers and sales representatives with order entry with professionalism, skill, and expediency.
This position is in-person in Great Falls, MT. 8AM -5PM Monday through Friday.
Customer Support :
Develop strong working relationships across the business / functions, as well as with customers and manufacturing partners.
Provide impeccable customer service and sales support; respond to customer queries, answer questions and solve problems in a timely fashion.
Communicate any pertinent information received from customers to the outside sales representative or appropriate management.
Identify customer requirements and expectations in order to recommend specific products and / or solutions.
The Customer Service Representative may perform other duties as assigned.
May also place outbound calls to existing customers to identify and suggest additional products and increase sales and services.
Administrative :
Accurately process and ensure accuracy of customer transactions in order entry system such as orders, quotes, returns, etc.
Maintain accurate customer and territory records, facility records, and document all customer interaction.
Generation of reports
Monitor scheduled shipment dates to ensure timely delivery.
Accurately maintain and ensure regulatory guidelines are met according to Company, State, and Federal policies.
Gain understanding of and adhere to Accounts Receivables policies and practices.
Verify price and terms in accordance with standard procedures and customer profitability profiles.
Multitask and work within multiple computer systems and communication platforms simultaneously.
Maintain a current knowledge of company products, policies and procedures
Required Qualifications
High School Degree or equivalent
Proven customer service and organizational skills
Observable accuracy and strong attention to detail
Demonstrated effective verbal, written, and interpersonal communication skills
Preferred Qualifications
Associate’s Degree in a veterinary related field, or equivalent combination of education and experience.
Agricultural background with experience with production animal husbandry helpful.
Proficiency in SAP or related ERP
LI-Onsite
Last updated : 2024-05-12
Job Summary
Full Time
Wholesale
05/13/2024
07/15/2024
pattersoncompanies.com
S ABINGTN TWP, PA
7,500 - 15,000
1877
Public
JEFFREY LEVENTHAL
$5B - $10B
Wholesale
Related Companies
About Patterson Companies
Patterson is a manufacturer and distributor of dental products, veterinary vaccines and medical rehabilitative devices.
The job skills required for Customer service rep include Customer Service, Customer Support, Attention to Detail, Computer Systems, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service rep positions, which can be used as a reference in future career path planning. As a Customer service rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service rep. You can explore the career advancement for a Customer service rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
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The best CSRs are genuinely excited to help customers.
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Customer service reps may use a variety of tools as part of their role.
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Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
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Don’t worry about acquiring expensive gear; focus on the learning first.
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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
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A strong Customer Service Background and entry level Accounting skills.
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Step 3: View the best colleges and universities for Customer Service Rep.
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