Description

Patriots Glen, located in the Lakehills neighborhood of Bellevue are searching for a FULL-TIME Business Office Manager to oversee the day to day functions of their Assisted Living & Memory Care community.

• Hourly / Non-Exempt
• $31 - $35 / DOE

POSITION OVERVIEW

Responsible for the record keeping including accounts payable, accounts receivable, payroll, resident, and staff files in coordination with Senior Management Company, LLC. Supervision/training/maintenance of all office equipment. Provide clerical support. Supervise all reception staff. Assist Executive Director with assigned tasks, schedule travel, meetings, and training.

SUMMARY OF RESPONSIBILITIES

• Uphold Mission, Philosophies and Values.
• Hire, train and supervise reception personnel. Design and implement a continuous training schedule for department employees. Take part in in-service education programs as assigned.
• Maintain Resident and Employee files in accordance with state/federal regulations. Including vaccine records in an orderly fashion to be audited as required by regulatory agencies and Careage policies. 
• Maintain Alert Media including the adding/removal of employees, residents, and family members.
• Management of Petty Cash. Daily check deposits and weekly cash deposits.
• Follow up on accounts receivable, documenting steps/ action take while updating Executive Director as needed. 
• Maintaining Rent Roll, forward monthly and completed timely for review by Corporate staff, including monthly extra charges report (tray charges, ancillary services, etc.) . 
• Monthly Long Term care forms and billing to appropriate long term care companies in a timely manner. 
• Prepare payroll to include new employee paperwork and change forms. Manage staff benefits.
• Initiate onboarding and ensure employee personnel files are accurate and complete for all new employees. Provide and coordinate training for all new staff orientations. Send required new hire documents to payroll manager no later than 24 hours from orientation.
• Responsible for office systems equipment and supplies, including contact with vendors.
• Prepare accounts payable invoices for Executive Director/General Manager approval. Scans and files accounts payable in an orderly manner and maintains file systems for invoices.
• Process Check Requests.
• Oversee Master Forms to ensure consistency and compliance.
• Handle Worker’s Compensation, Incident Reports and unemployment issues. Coordinate with Executive Director and the corporate office. This includes but not limited to processing any wage reimbursement paperwork, tracking employees on leave due to medical/injury disability, work closely with the corporate office on medical deductions needed for employees while on leave.
• Order employee name badges and business cards.
• Respond and assist with any resident, staff, guest or community emergency.
• Observe all community safety policies and procedures
• Follow infection control procedures
• Update resident records in Eldermark as needed/required.
• Update resident /visitor kiosk as needed.
• Assist with special events as needed.
• Maintain a professional appearance and report for work as scheduled and consistently demonstrate dependability and punctuality.
• Report any unusual incidents, or suspected Resident abuse immediately to the Executive Director/General Manager or Manager on Duty.
• Maintain a professional caring approach when dealing with residents, families, staff, visitors, vendors, and the general public.
• Any other duties as required by the Executive Director/General Manager or Manager on Duty.
• Serve on facility committees as assigned.
• Participate in Manager on Duty program as required.