Why people LOVE working for this company!

• Growing Company! Company space has grown from 1500 sq feet to 7500 sq feet in 3 ½ years!
• Owner operated, non-corporate environment. Owner took over business in 2004.
• Nominated MMAC Future 50 Company 2017 -
• Paid Vacation & Medical Benefits!
• Great hours! Typical workweek is 40-45 hours and will be M-F 8-4pm. Some evening tasting events. One Saturday shift per month 12-4pm.
• This is not a sales job - they have a great client base with regular non-solicited leads. 80% Closure rate.

Position Overview & Responsibilities

• Answer incoming phone calls and emails and either directly respond to clients or direct inquiries to the appropriate departments.
• Create proposals for client consideration and adjust as necessary to meet the client’s needs.
• Monitoring and tracking of current and future clients requesting information.
• Suggest upselling opportunities that will maximize profit for the business while also providing value to the client.
• Establish relationships with vendor partners that will assist the company with conducting appealing and successful events for the client.
• Plan and design events that will exceed client expectations and foster an image of excellence to prospective future clients.
• Reserve and schedule vendor partner services as necessary for events.
• Answer any questions regarding booked events to provide the proper shared vision of the expectations of any event.
• Have availability to assist with certain events and support events teams during peak seasons.
• Responsible for collecting and processing payments for company services.
• Conducts tastings as necessary for the purpose of booking and selling company services.
• Maintain Caterease Database / Google Calendar.
• Conduct site reviews as necessary to ensure winning position for the on-site catering team.
• Act as responsible steward of the company both at the office and at off-premises engagements.
• Attend organization meetings and events to promote the company’s services and keep abreast of trends and happenings in the industry.
• Communicate event details to all other departments to set event expectations and ensure a smooth execution of booked events.
• Conduct BEO meetings as necessary to aid in communicating event details.
• Keeping up with correspondence and have accountable response times.
• Other duties as assigned.
• Maintain atmosphere, cleanliness and staging of the sales department.
• Participate in a culture that is based on positive attitude, open communication and conversation that promotes team building, a rewarding atmosphere and a high level of morale.
• Maintain a clean and organized workspace in the dining / office area.

Benefits

Medical Plan 2 / 3rd employer paid.

Position Requirements

• Demonstrate a high level of menu knowledge and wine knowledge.
• Demonstrate a high level of hospitality knowledge and skills.
• Have excellent communication, analytical, and interpersonal skills while maintaining a high level of accuracy and courtesy.
• Fantastic customer service ethic and high expectations for quality.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.

EOE -