This employee leads the day-to-day activities of our customer service operations to develop our customer base through excellence in customer service. This will involve staff development, process management, and goal attainment. Manages inbound fax and phone volume, processes orders, follows up on outstanding orders, packs and ships supplies, and manages our document collection process for order entry and customer billing. JOB FUNCTIONS. Maintains...
The Upfront Review Clerk is responsible for the quality review of all pertinent customer information for accuracy and completeness in order to meet payer requirements for timely and maximum reimbursement. Evaluate all received documents to ensure that appropriate information has been obtained to allow for successful Accounts Receivable. Maintain Held Sales by assisting customer service representatives weekly in correcting problems so billing may ...
