What are the responsibilities and job description for the Document Review Clerk position at Patient Support Services Inc?
The Upfront Review Clerk is responsible for the quality review of all pertinent customer information for accuracy and completeness in order to meet payer requirements for timely and maximum reimbursement.
- Evaluate all received documents to ensure that appropriate information has been obtained to allow for successful Accounts Receivable
- Maintain Held Sales by assisting customer service representatives weekly in correcting problems so billing may begin or continue
- Responsible for reviewing various reports for quality assurance
- Record all activity relating to the account in tickler files
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Requirements:
- High school diploma or general education degree (GED)
- Knowledge of the medical field preferred
- Computer literacy, keyboarding skills, and proficiency in the use of office equipment
- Knowledge of telephone etiquette, with adequate oral and written communication skills