Title: Care Coordinator

Classification: Non-Exempt

Reports to: Program Manager

$17.00/hr

Role Summary

The Care Coordinator position will provide a variety of support to the Pathways to Housing organization and patients that are served in the SCHC HOPE Medical Respite program. This position includes some field work, housekeeping work and supporting patients who need respite/recuperative care and are experiencing homelessness. The Respite program is operated in a group facility setting with 24 hour awake staff. This position works with a diverse and vulnerable population. We are looking for one early morning shift position.

Responsibilities/ Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Develop rapport, communicate effectively and build relationships with patients who are placed in respite program.

2. Daily cleaning, stocking and turning over facility for the next day.

3. Conduct and maintain daily check-ins. Monitor patient daily activities and document interactions, along with patient needs in documentation system.

4. Inform Program Manager of any patient medical or hospitality issues in a timely manner.

5. Mitigate any patient issues that arise per protocol.

6. Perform basic housekeeping duties.

7. Assist with meal delivery to Scattered Site Program as needed.

8. Comply with all policies, procedures and protocols including safety protocols.

9. Assist with maintaining daily house schedule.

10. Assist patients with rule compliance.

11. Assist patients with laundry and hospitality needs as necessary.

12. All shifts require staff to stay awake and alert throughout entire shift.

13. Other duties as assigned.

Skills

1. Be a team player focused on the overall success of the organization.

2. Portray a personal, friendly, and non-judgmental demeanor.

3. Must be trustworthy and reliable.

4. Ability to follow instruction, work independently, and be a self-starter.

5. Possess excellent interpersonal and communication skills.

6. Possess common sense regarding personal safety, problem solving, creative thinking, and multi-tasking.

7. Must have strong organizational skills, time-management, attention to detail, and problem solving abilities.

8. Ability to establish and maintain cooperative working relationship with co-workers.

9. Ability to represent Pathways with dignity and respect.

Qualifications

1. Possess a valid CPR and First Aid certificate required.

2. Completion of a satisfactory background check.

Education and Experience

1. High school diploma or equivalent required.

Supervisory Responsibility

None

Work Environment

This job typically operates in a variety of conditions at the employer’s location. The employee must be able to work in a variety of weather conditions and temperatures outside, as well as within the building. The noise level may be moderate at times.

Physical Demands

This is a moderately physical position that will require bending, stooping, stretching, twisting, reaching, pulling and regularly lifting up to 40 pounds and occasionally up to 50 pounds, use of hands to grasp, move or assemble objects, wrist bending, use of equipment and materials and dealing with the outside elements. The position requires good manual dexterity (hand, hand with arm, two hands) and multi-limb coordination. This position will also require sitting, movements required for use of a computer including typing, speaking to others, and hearing.

Position Type and Expected Hours of Work

This is a part-time position, up to 29 hours. Days and hours of work include weekends and holidays. Overtime and on-call duties may be required as needed. Swing shift schedule is Wednesday-Friday 4:30pm-12:00am and Friday 3:30-12:00am (subject to change).

EEO Statement

Pathways to Housing is an Equal Opportunity Employer.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Paid training

Schedule:

• Every weekend
• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person