DescriptionAbout your Role:

• Ensure receipt and tracking of referral information via email, fax and/or phone for each new ACTT consumer
• Obtain all supporting documents and information required for financial intake of ACTT consumers including: demographics, emergency contact information, assignment of benefits, copies of insurance cards, verification of eligibility, etc.
• Obtain all supporting documents required for processing clinical intakes of ACTT consumers including: current Person Centered Plans and Comprehensive Clinical Assessments indicating need for services; authorization information; medication history; records of previous inpatient psychiatric hospitalizations, etc.
• As required, participate in orientation for new ACTT consumers.
• Track and check for pending authorizations and re authorizations as necessary and as assigned.
• Process consumer information into CaseWorks.
• Maintain spreadsheets for tracking various program functions including: caseload assignments, emergency call and back up schedule, metrics for service definition compliance (i.e. % community-based), authorizations, PCP updates/revisions, etc.

Does the Following Apply to You?

• Must have experience as a Front Office/Administrative Assistant. Excellent typing and computer skills with proficiency in Microsoft Word, Outlook, and Excel.
• Educational requirements are at least a high school degree (an Associate’s degree in medical office, medical transcription or related field is preferred).

Perks for working Full time at Pathways:

• 401 K Plan, Medical, Dental, Vision plans
• Paid Vacation days that increase with tenure after the first year!
• Separate Paid Sick leave that rolls over each year
• Paid Holidays
• Opportunities for advancement in our national company! As we grow, you grow with us!
• Employee Assistance Program
• Perks @ Pathways (student loan refinancing, pet insurance, Verizon wireless discount, movie, hotel, concert and sporting event discounts)

If you're #readytoworkFamily Preservation Services is #readytohire!
Not the job you’re looking for?
Family Preservation Services has a variety of positions in various locations; please go to https://family-preservation-services-llc-of-north-carolina.careerplug.com/jobs
To Learn More About Us:
Pathways @ http://www.pathways.com/mission-vision-and-values/
Family Preservation Services @ https://www.pathways.com/northcarolina
Pathways is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.