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NW Employment Solutions
Canby, OR | Full Time
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7 Days Ago
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Customer Service Rep
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$36k-45k (estimate)
Full Time 7 Days Ago
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NW Employment Solutions is Hiring a Customer Service Rep Near Canby, OR

Job Description

Job Description

NW Employment is partnered with a local regional distributor of high-quality abrasive blasting media, specialty ceramics, and abrasive finishing equipment company in Canby, OR and we are looking for a Customer Service Rep. to join our team!

Schedule- Mon-Fri- 8am-5pm

Pay-$20/hr

Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat
- Assist customers with inquiries, complaints, and product information
- Process orders, returns, and exchanges accurately and efficiently
- Maintain a high level of professionalism and empathy when interacting with customers
- Utilize excellent communication skills to effectively resolve customer issues
- Upsell products and services to customers when appropriate
- Perform data entry tasks to update customer information in the system

Skills:

- Ability to analyze customer needs and provide appropriate solutions
- Excellent phone etiquette and active listening skills
- Proficient in data entry and computer navigation
- Prior experience in sales or customer service is preferred

If you or someone you know is interested in this position, call or text "CSR" to Erin at 971-601-4983

Job Summary

JOB TYPE

Full Time

SALARY

$36k-45k (estimate)

POST DATE

05/28/2024

EXPIRATION DATE

06/15/2024

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The following is the career advancement route for Customer Service Rep positions, which can be used as a reference in future career path planning. As a Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep. You can explore the career advancement for a Customer Service Rep below and select your interested title to get hiring information.

If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Rep job description and responsibilities

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/29/2021: Chicago, IL

The best CSRs are genuinely excited to help customers.

12/07/2021: Saint Paul, MN

Customer service reps may use a variety of tools as part of their role.

12/10/2021: Juneau, AK

At banks, customer service reps may need to have some former experience handling money and making change.

12/23/2021: Youngstown, OH

Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.

02/05/2022: Bismarck, ND

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Rep jobs

Communicate as efficiently as possible.

02/24/2022: Springfield, MO

Don’t worry about acquiring expensive gear; focus on the learning first.

02/10/2022: Helena, MT

Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.

01/26/2022: Santa Fe, NM

A commitment to providing great customer experiences by working with enthusiasm, energy and pace.

12/13/2021: Duluth, MN

A strong Customer Service Background and entry level Accounting skills.

01/31/2022: Fort Myers, FL

Step 3: View the best colleges and universities for Customer Service Rep.

Butler University
Carroll College
Cooper Union
High Point University
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Providence College