3 Customer Service Rep Jobs in University Park, IL
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Path Engineering is Hiring a Customer Service Rep Near University Park, IL
As a Customer Service Representative (also known as Customer Support Specialist, Customer Care Representative), you'll provide exceptional post-sales service to distributors, manage customer inquiries, and maintain product knowledge. You'll also be responsible for documenting and tracking customer interactions using Salesforce, collaborating with other departments for issue resolution, and continuously improving service quality.
Benefits- Multiple health plans to choose from: HMO, PPO, and High Deductible Health Plans with a low-cost share.
- Employer contribution for Health Savings Account, and in many cases free virtual telemedicine, and teletherapy.
- Best-in-class 401K plan with zero vesting and up to 6% contribution matching.
- Proven experience in a similar customer service role, preferably in a high-volume environment.
- Strong knowledge of Salesforce and proficiency in JD Edwards.
- Excellent verbal and written communication skills, with the ability to effectively communicate with customers and internal stakeholders.
Job Summary
Full Time
$40k-50k (estimate)
04/10/2024
05/10/2024
pathengineering.com
<25
The job skills required for Customer Service Rep include Customer Service, Customer Support, Customer Care, Written Communication, Communicates Effectively, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Rep positions, which can be used as a reference in future career path planning. As a Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep. You can explore the career advancement for a Customer Service Rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/29/2021: Chicago, IL
The best CSRs are genuinely excited to help customers.
12/07/2021: Saint Paul, MN
Customer service reps may use a variety of tools as part of their role.
12/10/2021: Juneau, AK
At banks, customer service reps may need to have some former experience handling money and making change.
12/23/2021: Youngstown, OH
Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
02/05/2022: Bismarck, ND
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
02/24/2022: Springfield, MO
Don’t worry about acquiring expensive gear; focus on the learning first.
02/10/2022: Helena, MT
Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.
01/26/2022: Santa Fe, NM
A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
12/13/2021: Duluth, MN
A strong Customer Service Background and entry level Accounting skills.
01/31/2022: Fort Myers, FL
Step 3: View the best colleges and universities for Customer Service Rep.
