**CANDIDATES MUST RESIDE IN THE MOUNTAIN TIME ZONE AND WITHIN CLOSE PROXIMITY TO AN AIRPORT**

Company Background:

At Patch, we are dedicated to making high-quality, affordable, and accessible childcare a reality for every family – regardless of their race, income, location, or profession. Our mission is to revolutionize the childcare experience for frontline workers across the nation. We understand that far too often, individuals working in factories, distribution centers, retail environments, and similar industries face the challenging dilemma of choosing between their jobs and their children. We're committed to changing that narrative.

What We’re Seeking:

We are hiring a Regional Care Director for our western sites with extensive, multi-year experience in childcare settings or operational leadership roles. In this role, you will manage and support caregivers, promote the success of every care center, and conduct quality assurance across the region. You will play an instrumental role in delivering high-quality, accessible childcare to frontline workers and their families.

What You’ll Do:

Caregiver Management & Professional Development

• Act as the daily manager for a team of 15 caregivers across programs, primarily communicating remotely through messages and phone calls
• Support caregiver recruitment, training, and development, including creating individualized professional development plans, conducting check-ins, and administering performance reviews
• Coordinate caregiver scheduling and HR systems
• Be available on-call for caregivers to offer timely assistance and guidance during emergencies, troubleshoot issues, and facilitate problem-solving to ensure smooth experiences for families
• Develop and deliver ongoing training programs for staff to foster a culture of continuous improvement

Customer Success

• Assist with enrollment of new families across sites
• Monitor success metrics across regional sites
• Maintain high-quality parent communication standards and support marketing initiatives as needed

Compliance, Quality Assurance, & Operational Oversight

• Ensure compliance with regulations, conduct quality assessments, and monitor safety procedures
• Provide leadership, strategic guidance, and identify growth opportunities

Who You Are:

As the Regional Director of Childcare Centers, you embody the following characteristics and qualifications:

• Educational Background: Bachelor's degree in early childhood education, business management, or a related field (Master's degree preferred)
• Industry Knowledge: You possess a solid understanding of the childcare landscape, including industry and regulatory best practices.
• Seasoned Remote Manager: You have 5 years of experience in a center director, management, or childcare operations role with a successful track record, and have experience with remote working and people management.
• Effective Communicator & Leader: You are skilled at fostering collaboration among teams and stakeholders while maintaining open lines of communication. You have stellar leadership, communication, and interpersonal skills.
• Quality Assurance: You excel in maintaining compliance with regulations and quality standards, guaranteeing the excellence and safety of the centers.
• Bonus! You have experience in multi-age care setting and/or you speak a language besides English

Schedule & Location:

Candidates can work remotely for this role, but must be located within close proximity to an airport for regular travel to western sites. Strong preference for candidates residing in the Mountain Time Zone.

Next Steps:

If you’re a childcare and/or operational professional who’s looking to join an innovative company that’s reimagining childcare for millions of American workers, we’d love to connect with you! You can email us at jobs@patchcaregiving.com with your resume and a cover letter. We will be in touch about scheduling an interview!

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

• Flexible schedule
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• Remote

Experience:

• Childcare industry: 3 years (Required)

Location:

• Dallas-Fort Worth, TX (Required)

Willingness to travel:

• 25% (Required)

Work Location: Remote