Position: Logistics Coordinator-SAP, Trucks/Tank experience [Power Liquids – Chemical Additives] prefer

Position Type: Hourly

FLSA Status: Non-Exempt

Starting Salary: $60,000.00 DOE

Target Bonus: 6%, prorated the first year

Location: Houston downtown

Schedule: 8AM - 4PM

Some OT required depending on client, etc.

Hybrid: 3 days in office, 2 remote after training period.

The scope of this position includes but is not limited to, functions such as processing orders, arranging shipments/deliveries for domestic transactions, imports and or exports, preparing/issuing shipping documents (data entry/inputs), tracking shipments, handling internal/external queries or complaints from counterparties, providing customer service, monitoring payment status, supporting payment collection, solving problems with customers and suppliers.

Key Accountabilities:

Compliance

• Follow company rules and procedures and comply with all government laws and regulations for domestic and international business transactions (e.g., HAZMAT, TSCA, PFAS, ISF, and or AES/EEI filing, anti-boycott law, among others). Work with Managers and Controller, internal Legal or Compliance teams to ensure business is conducted in compliance, identify issues that arise or may arise from business transactions, and take the initiative to make corrections prior to consultation and approval by the Department Manager. Monitor hazardous material classifications and preparation of related documentation for shipping purposes.

Customer Service and Sales Support

Interact with customers and vendors to answer their questions and assist them with their needs before, during, and after all business transactions. Support and coordinate sales-related activities to help achieve annual quotas. Responsibilities include, but are not limited to:

• Proactive, accurate, and timely communication through email and/or phone calls to receive/request, register, and process orders and or inquiries.
• Organize and coordinate shipments (import/export/domestic) by a variety of shipping methods (sea, air, ground transportation)
• Provide order acknowledgments, confirmations, schedules, inquiries, etc.
• Obtain freight quotes to determine the most cost-effective and price-competitive shipping method.
• Provides pricing, availability, and schedule information within established guidelines.
• Suggest additional and/or alternative logistics services to meet customers’ needs.
• Prepare shipping documents for import/export/domestic shipments with accuracy, and track deliveries solving problems that may arise during the process.
• Confirm orders based on approved credit lines and established guidelines.
• Researches and obtains resolution of a variety of customer complaints and issues.
• Handle damaged goods inquiries and process insurance claims promptly
• Input various accounting entries such as Contract of Purchase (COP), Contract of Sales (COS), Invoice, Credit Note, Debit Note, warehouse invoices, disbursements, and adjustments, among others related to business transactions.
• Work with outside companies (forwarders, trucking companies, etc.) to secure satisfactory services to move cargo.
• Keep logs and records for all back-to-back transactions.
• Prepare forecast for vendors

Collections and Payments

• Contact customers with overdue accounts and attempt to collect the overdue amount; monitor customer’s credit lines to ensure there is enough credit amount available to input deliveries; ensure on-time payment to vendors serving accounts.

Key Qualifications:

• Solid knowledge on logistics (domestic, import, and exports), delivery terms, and Customer Service.
• Basic Accounting knowledge
• Proficiency in a variety of computer applications: SAP ERP/ECC operation experience or any other accounting system, Microsoft Word, Excel, Outlook, PowerPoint, and Teams.
• Good communication skills
• Available to work overtime as needed by the company.

Years of Experience:

• At least 2-4 years of relevant experience in Domestic, Import, and Export Logistics.
• International Logistics experience is a plus.

Education:

• Associate's or Bachelor’s Degree is a plus

Languages:

• English [Required]
• Spanish [Preferred]

To apply please email your resume to airaha@pasona.com