Company: Insurance Brokerage Company provides their corporate clients with innovative and cost-effective insurance products and strategies

Classification: Exempt

Department: Employee Benefits

Location: Chicago

Reports to: Vice President

Overview

Under the direction of the Vice President, the Account Executive interfaces with an assigned list of accounts and acquires new accounts involving the Company’s portfolio of products (i.e., life, medical, dental, disability or other types of insurance.) This individual oversees insurance accounts and is required to retain the clients’ business; give audience to existing clients; advise them on the status and requirements of their insurance accounts; and get to know their needs and provide solutions that are appropriate.

Essential Duties & Functions

Other duties may be assigned.

• Relationship management of client
• Proactive development and execution of client benefit strategy and annual renewal cycle
• Knowledge of self-funded medical insurance and ASO, including negotiating stop loss, claims

utilization review, and analyzing claims data to recommend cost-containment measures.

• Proficient understanding of compliance (ACA, ERISA, HIPAA), benchmarking, renewal & marketing

(RFP), reporting & analytics, and able to independently perform these functions and explain to client

• Responsible for the marketing process which includes obtaining client census, submitting RFP, and

evaluating quotes in preparing renewal proposal and recommendations for clients

• Communicate due dates, timelines and expectations to clients and partners with respect to annual

renewal process as well as compliance requirements

• Ability to independently lead client meetings and presentations
• Coordinates onboarding of new clients
• Strong knowledge of and relationships with vendors
• Delegates tasks, training, and onboarding as appropriate
• Monitors and recommends opportunities for client revenue enhancement
• Recommend or initiate actions to service the client effectively and proactively
• Identify, plan, and develop methods and procedures to obtain greater efficiency and effectiveness of

client benefit programs

• Develop sales or cross-selling opportunities with current clients
• Special projects as assigned which may include client presentations, functions, and meetings
• Update and maintain client benefits admin portal at renewal and throughout the year as needed
• Builds and maintains solid relationships with existing clients by providing exceptional ongoing

services and care

• Maintain accurate client and policy data and documents within BenefitPoint system
• Acts as a liaison between carriers and vendors and communicates accurate details relating to benefits

program in a timely manner

• Coordinate and attend open enrollment meetings as necessary
• Participate in market meetings, seminars and training programs as directed
• Expected to have regular client contact as established by the service checklist and renewal timeline.

Client contact will include all methods including email, telephone, and in-person as needed

• Assist in new business opportunities and developing retention strategies for existing clients by

working collaboratively with Client Executive Team

• Ability to guide and mentor junior-level staff to grow within the team
• Sharing market expertise with clients and keep them well-informed of compliance related issues and

new benefit offerings on the market

• Takes full accountability of client and ensures proper communication and satisfaction at all levels (e.g.,

HR contact, executives, and any expat decision-makers)

Non-Essential Duties

• Performs special projects and other miscellaneous duties as assigned by senior management.
• Conduct sales presentations utilizing Company sales materials.
• Contributes to a positive work environment and able to motivate their peers
• Follows up to complete any assigned work.
• Maintains high ethical standards in the workplace
• Reports all irregular issues and problems to the management for solution.
• Maintains good communication with office staff members and outside contacts.
• Complies with all company policies and procedures.
• Responsible for maintaining a clean and safe working area by participating in all aspects of the

Company’s Safety Program.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the

essential functions.

• Bachelor’s degree from four-year college or university, or equivalent work experience.
• Minimum of five or more years of employee benefits related experience and/or training.
• Proficient with MS Office Suite
• Strong mathematical and analytical skills
• Ability to maintain a high level of confidentiality.
• Excellent verbal and written communication skills.
• Ability to work independently and make accurate decisions and demonstrate good judgement.
• Detail oriented with excellent organizational and time/project management skills.
• Must have active Life/Accident and Health Insurance Agent License.
• Must understand basic underwriting principles, the mechanics of self-funded plans and PBMs.
• This position may require routine or periodic travel which may require the teammate to drive their

own vehicle or a rental vehicle. If required, acceptable results of a Motor Vehicle Record report at the

time of hire and periodically thereafter, and maintenance of minimum acceptable insurance

coverages are requirements of this position.

• Maintain positive working relationships and clear communication with co-workers, clients, and

insurance carriers.

• Must be available for offsite meetings with clients including travel to out-of-state (CA) locations as

needed

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Communication: Communication refers to the ability to inform orally and in writing, with clarity and

good effect. It means to understand clearly and quickly when instructions or orders are received. It

means judgment about what information is important and what is not, and what should be

communicated, how, to whom and when.

• Customer Focus: Acts with customers in mind. Establishes and maintains effective relationships with

customers and gains their trust and respect.

• Drive for Results: Pursues goals with energy, drive, and a need to finish. Does not give up, faces

resistance or setbacks well; pushes self and others for results.

• Job Knowledge: Refers to the amount of relevant job knowledge and skill you have. Includes

awareness and possession or mastery of special facts, practices, manual skills and techniques and

decision-making methods. How well the employee is knowledgeable of services, policies, and

procedures.

• Judgement: Able to make decisions that are sound, accurate, timely and supported by the reasoning

and inclusion of others.

• Mentoring: Provides advice and support to, and watch over and foster the progress, development or

training of a less experienced person or junior colleague.

• Negotiating: Able to negotiate with both internal and external groups. Finds solutions that match the

needs of all parties.

• Organizing: Able to use resources (people, funding, material, support) to get things done. Able to

orchestrate multiple activities at once to accomplish a goal. Uses resources effectively and efficiently.

Arranges information and files in a useful manner.

• Presentation Skill: Uses communication skills to develop messages for various audiences. Able to

measure audience response and adapt accordingly.

The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the Company’s discret

To apply, plese send resume to jwilliams@pasona.com