RESPONSIBILITIES:
· Understand the Electronic Visit Verification (EVV) and scheduling systems HHAeXchange, Tellus and iConnect (APD) that are used for Medicaid or Private Pay patients..
· Create and maintain caregiver schedules. Enter new clients and caregivers and prepare schedules according the client’s needs
· Handle all quarries from caregivers as it relates to the schedules and their ability to properly clock in and out of the system
· Bill for EVV services authorized by the various Long Term Care (LTC) Management Companies (MCOs) and APD
· Monitor the EVV system to ensure all caregivers have reported to their assignments and report irregularities to the administrator.
· Understands and adheres to established Better Living policies and procedures.
· Assist agency personnel in the care coordination of patient/client services
· Facilitates communications and works effectively between staff, patient/families, vendors, providers
· Completes scheduled work flow by assigning appropriate caregivers to planned frequency of visits
· Provides staffing for sick leave, vacation, long term leave.
· Schedules client appointments/visits according to care plans and staff availability.
· Enters staff and client information into database.
· Maintains staff and client database for client admission, client hospital admission and discharge.
· Performs general office duties.
· Adheres to HIPAA regulations per Company policy and Federal regulations
· Facilitates communications and works effectively between staff, clients/families and providers
· Completes scheduled work flow by assigning appropriate caregivers to planned visits
Requirements
 The applicant must be at least eighteen (18) years old and completed high school evidenced by a High School Diploma or GED. The applicant must be able to read, write and follow verbal and written instructions and document the services provided. The applicant must have a minimum of six (6) to twelve (12) months of satisfactory employment experience, must be self-directed and able to work with minimal supervision. The applicant must comply with all agency policies & procedures and must be mature and have the ability to deal effectively with the demands of the job.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)