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Job Description
CUSTOMER-FIRST! (BRING OUR SERVICE MODEL TO LIFE: FRIENDLY, EASY, ACCURATE)
* You are responsible for executing best in class sales and service strategies.
* Team Members provide exceptional customer service behaviors delivered to our customers and are accountable to putting the customer first in everything they do.
* Teams Members provide value to our guest by delivering a customer friendly in-store and curbside shopping experience
* You will leverage technology to enhance the customer service experience for our internal and external customers.
* You will possess an "It can be done" attitude, when it comes to overcoming obstacles and bringing joy to our customers.
* Team Members are responsible for being part of a Team that delivers on sales, profit, and service targets, as well as delivering on all key Balloon & Omni strategies.
WHAT DO YOU BRING TO THE PARTY?
* Do you possess prior retail management experience?
* Can you lead a team in a dynamic and fast-paced environment?
* Are you obsessed with ensuring that your customers are beyond satisfied?
* Are you adaptable and able to manage change daily through your team?
* Do you possess strong communication skills and the ability to build relationships with your staff and customers?
RESULTS MATTER!
* Team Members will master all Balloon & OMNI channel service platforms, including in-store pickup, delivery, curbside pickup, and others.
* You will manage and plan the daily and weekly workload to deliver on store sales goals and customer engagement.
* You will assist the Store Team Leader and Leads in supporting onboarding and mentoring to new Team Members.
* You will continuously role model behaviors connected to Friendly, Easy and Accurate and support other team members on delivering on our Service Model.
* Team Members are expected to work a schedule that aligns to customer and business needs.
* Team Members are responsible for supporting an environment that promotes engagement.
PARTY PERKS AND REWARD
* Competitive salary
* Fun working environment
* Generous associate discount
* Lifestyle benefits
Job Requirements
PHYSICAL REQUIREMENTS
* The replenishment process will require you to lift, push and pull up to 25lbs daily.
* Cleaning, store recovery, setting plan-o-grams and endcap maintenance is required.
* Climbing ladders is required to re-stock and obtain merchandise for our customers.
* Ringing transactions on a register is required.
* Utilization of our helium system to fulfill customer orders is required.
MERCHANDISING REQUIREMENTS
* Freight processing and stocking product while maintaining an origanzied stock room.
* Comply with merchandise receiving, safety and handling guidelines.
* Maintain presentation standards.
The salary range offered for this position is a good faith description of the expected salary range this role will pay. PCHI reserves the right to pay more or less than the stated range based on a variety of factors such as experience, geography, etc.
Full Time
$28k-36k (estimate)
04/30/2024
05/13/2024
partycity.com
ROCKAWAY, NJ
15,000 - 50,000
Private
RYAN VERO
$1B - $3B
Business Services
The following is the career advancement route for Party City Team Member (Sales Associate) positions, which can be used as a reference in future career path planning. As a Party City Team Member (Sales Associate), it can be promoted into senior positions as a Retail Third Keyholder that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Party City Team Member (Sales Associate). You can explore the career advancement for a Party City Team Member (Sales Associate) below and select your interested title to get hiring information.