Job Description

Company Overview:

Party City Holdings, Inc. is the largest party goods supplier and party retail chain in the world. We are also the country's premier retailer of Halloween costumes, accessories, and decorations. Party City Holdings is made up of two divisions, Party City Retail Group (PCRG) and AMSCAN Wholesale. At Party City Holdings, we like to have fun! We are helpful, passionate, and creative. We inspire our customers with exciting concepts, themes and ideas and provide everything they need to bring them to life. We make it easy to create unforgettable moments.

About The Job:

The Social Media temp will be a quick learner seeking to gain experience in day-to-day social media content creation and community management. This well-organized and reliable individual will maintain the Party City brand voice and image across social platforms - especially Instagram, Facebook, and TikTok.

This role will require work during a mix of standard business hours & evenings / weekends; schedule will be made available 14 days ahead of time.

Responsibilities:

• Monitor community sentiment across social media platforms and lead community management efforts.
• Utilize Sprinklr platform to escalate customer service inquiries via social to the customer care team.
• Engage with followers on-channel.
• Assist with off channel community building via bold listening efforts.
• Ensures a cohesive brand identity on and off Party City social channels.
• Tap into culturally relevant social media moments via content creation.

Skills:

• Strong oral and written communication skills.
• Experience with community management platforms, especially Sprinklr.
• Experience with social platforms, especially Instagram & Facebook.
• Detail-oriented and able to prioritize quick moving tasks.
• Up-to-date on the latest happenings in the social media landscape.
• Rising Senior or recent Grad

FLSA Working conditions: This role requires significant computer utilization and prolonged periods of sitting.