ABOUT US:

The Emergency Pet Hospital of Redlands is a busy and growing 24-hour emergency hospital that serves

the entire Inland Empire. We are an AAHA accredited facility and are working on getting all staff members

Fear Free Certified.

Are you a veterinary assistant or technician on the lookout for an exciting new opportunity? Do you thrive

in a positive team focused fast paced environment? If so, EPHR may be the right place for you! At EPHR

we are looking for passionate, motivated, and experienced veterinary assistants and RVTs. We are

looking for skilled veterinary assistants and technicians who have a sense of urgency and can accomplish

assigned tasks with excellent time management, efficiency, and a great attitude. You will both work as a

team and work independently to provide our number one priority of exceptional patient care. You need to

have excellent communication skills with your team, the DVM, and patients’ owners.

We pride ourselves as a teaching hospital, where students, veterinary assistants, technicians, and

doctors of all backgrounds are welcomed. We are looking for people who value learning and are

respectful to their peers. The right candidate is one who loves working with animals and people and who

is willing to learn new techniques and think outside the box.

REQUIREMENTS & EXPERIENCE:

● Minimum 3 years of hands-on veterinary hospital experience. Emergency experience is a plus.

● Anesthetize, prep, monitor and assist with surgical procedures. Surgical ventilator experience is a

plus.

● Ability to take excellent digital radiographs while maintaining proper radiology safety protocols.

● Exceptional venipuncture experience such as blood draws and IV catheter placements.

● Knowledge of common pharmacological medications

● Proficient in medical calculations such as dosages, CRI’s, unit conversions, etc.

● Idexx Laboratory, Cornerstone, Smartflow experience preferred but not required

● Ensure proper history notes are recorded, medical record keeping, invoicing, patient discharges,

etc.

● Ability to prioritize caseload and patient care.

● Have a strong sense of urgency and critical thinking skills.

● Ability to inspire, teach, multitask and be a highly functional team member.

● Ability to drive exceptional customer service for the pet and pet parent.

● Ability to communicate with other staff, Veterinarians, clients and suggest other services to clients

when needed.

● Work successfully as a team member and autonomously.

● Excellent verbal and written communication skills.

● Excellent client service skills and phone etiquette.

● Supports EPHR's Vision, Mission and Values focusing on what is best for the pet.

● Attend staff meetings, participate in hospital functions like open house, community efforts and

special events.

EDUCATION:

● High School Diploma or equivalent.

● Credentialed as a veterinary technician (RVT). Preferred but not required.

● Fear Free certified or acquire certification within 30 days of enrollment. (Enrollment begins after

90 days of hire)

SCHEDULE & HOURS:

This position is for Full-time or Part-time employment.

● Day, Afternoon, & Night 12-hour shifts

● Weekends required

● Holidays required

Start times may vary:

Day Shift : 5am-5pm

Mid Shift : 10am-10pm

Night Shift : 5pm-5am

PAY & BENEFITS:

This position pays $20-$27 an hour depending on experience.

● Health Insurance

● Dental & Vision Insurance

● Long & Short Term Disability

● 401K & Retirement Plan

● Paid-Time Off

● Shift Differential Pay

● Employee Pet Pricing

● Provided Uniform Allowance

● Continued Education Reimbursement (Up to $500 per Year)

● Professional Development Assistance

● Fear Free Certification

● Other

WORK ENVIRONMENT:

This job operates in a temperature-controlled medical clinic environment. The employee may be exposed

to mild X-ray radiation and infectious animal diseases such as parvovirus, hookworm, roundworm,

salmonella, and giardia can be passed from dog to human through licking. Exposure to high noise levels

due to barking dogs and machinery. Potential for being bitten or scratched while tending to animals.

The work environment characteristics described here are representative of those an employee

encounters while performing the essential functions of this job. Reasonable accommodations may be

made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS:

This role routinely uses standard office equipment such as computers, phones, photocopiers and filing

cabinets. The employee is required to stand and use both hands for typing for extended periods of time;

climb or balance; and stoop, kneel, crouch or crawl periodically. The employee must frequently lift and/or

move up to 40 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required

by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability

to adjust focus.