Job Overview:

We are seeking a dedicated Treatment Coordinator to join our team. The ideal candidate will have experience in dental office settings and possess strong administrative skills. As a Treatment Coordinator, you will play a crucial role in ensuring the smooth flow of patient care and treatment scheduling. Previous experience in a dental office setting is a must.

• Minimum 1 year Dental Experience required
• Bilingual in English/Spanish strongly preferred ( but not required)
• Experience in Ortho treatment and Implant planning as well as general dentistry is a plus!
• In-depth knowledge of dentistry and ability to describe procedures in simple language
• Compassionate, patient-centered, polished, and personable
• Exceptional customer service, communication, and phone skills
• Multi-tasker and team player! We all work together to make our office the best patient experience possible.
• The ideal candidate will take initiative, have great phone skills, customer service attitude and excellent overall communication abilities.
• Must be proficient in treatment coordination (working with the Doctor to present and sell cases)
• An Ideal Candidate should be capable of completing all of the following day to day duties including but not limited to; recall, scheduling, tracing, billing, presenting treatments, collecting payments etc. . ..
• Friendly, highly self- motivated, reliable, trustworthy
• Excellent communication, customer service and organizational skills
• Influencing/negotiation skills
• Organizational skills
• Creative problem-solving skills
• Keen understanding of scheduling and financial systems

KEY GOALS/BENCHMARKS OF ROLE

• Daily, monthly, and yearly production and collection goals achieved
• Meets monthly and quarterly case acceptance and completion ratios for significant

Job Type: Full-time

Pay: $19.47 - $26.41 per hour

Healthcare setting:

• Dental office
• Private practice

Schedule:

• Monday to Friday
• No weekends

Experience:

• Dental office: 1 year (Required)

Ability to Commute:

• Rolling Meadows, IL 60008 (Required)

Work Location: In person