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Summary
Under the direction of the Patient Access Manager / Supervisor / Lead, the role functions as a Patient Access Services Representative in processing registrations for inpatients, outpatients, and emergency room patients.
Conducts professional patient interviews obtaining demographic, financial and biographical information. Responsible for cashier duties including collection of patient co-pays at time of service in the Emergency Department, collecting estimated cost of service in outpatient areas, as well as receiving payments on patient accounts.
Answers patient questions regarding estimates or outstanding balance and provide patients with payment options or offer Financial Clearance assistance.
Is also responsible for the delivery of quality performance and service excellence, and adheres to the PH Standards of Behavior.
Education
Licensure / Certification
If assigned to Whitley or Warsaw, CPR is required within 30 days of hire.
Experience
Must have two years of clerical experience, including proficiency in Microsoft Windows. Requires a minimum of two years customer service.
Other Qualifications
Must have excellent verbal and written communication skills. Must attend the required 5 week Patient Access Services training class;
and must pass the test upon completion with a score of 90% or better. If the applicant scored between 80%-89% on the test, they will be able to retake the test once more.
Must be able to demonstrate a working knowledge of general computer skills and applications. Demonstrate the ability to multitask and work independently using critical thinking skills.
Last updated : 2024-05-20
Full Time
Hospital
$37k-47k (estimate)
05/22/2024
06/06/2024
parkview.com
FORT WAYNE, IN
7,500 - 15,000
1947
BRANDY YOUNG
$50M - $200M
Hospital
Parkview Pain Management is a medical practice company based out of 1880 State Route 35, South Amboy, NJ, United States.
The job skills required for Patient service rep include Written Communication, Critical Thinking, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient service rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient service rep. Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Rep job description and responsibilities
Patient service representative explains policies and procedures to patients and refers them to the proper services.
03/13/2022: Brownsville, TX
Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.
01/28/2022: Modesto, CA
Explain policies, procedures, or services to patients using medical or administrative knowledge.
12/29/2021: Sarasota, FL
Patient Service Representatives’ (PSRs) are responsible for performing a variety of daily office functions for a multi-physician hospital outpatient practice.
02/06/2022: Rock Island, IL
Patient confidentiality must remain a primary concern.
03/15/2022: Tuscaloosa, AL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Rep jobs
A patient service representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
03/18/2022: Miami, FL
A patient service representative works at the front desk of a hospital, clinic, or similar healthcare facility and provides customer support.
02/20/2022: Allentown, PA
Many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.
03/19/2022: Toledo, OH
Patient service specialists should maintain a systematic referral log to correlate patient referrals to other specialists.
01/07/2022: Rapid City, SD
Preparing patient admission and discharge documentation.
03/08/2022: Queens Village, NY
Step 3: View the best colleges and universities for Patient Service Rep.