Description

Parks Heating and Cooling, a leading provider of HVAC services in the Charlotte Metro Area for 40 years. We are actively searching for a Quality Assurance Warranty Technician.

Position Summary:

• Performs maintenance and services repairs on heating, ventilating and air conditioning systems
• Installs new units or replacement parts for existing customers that are covered under Parks Heating and Cooling Warranty Program
• Knowledge of the fields commonly-used concepts, practices and procedures and may be required to use this knowledge to collect and provide prompt, accurate data that will be used to measure and monitor the quality of work performed in the field. 
• Performs a variety of other tasks
• Works under general supervision

Skills/Qualifications:

• Ensure customer satisfaction
• Troubleshoot and diagnose problems with HVAC equipment
• Repair HVAC equipment
• Effectively communicate with customers and office staff
• Promptly and accurately complete all required paperwork
• Perform maintenance on HVAC equipment
• Quality inspections of job site
• Initiative to train and develop using the company provided resources
• Keep manager informed of new developments, changes or customer concerns
• Replace or repair parts that are covered under Parks Heating and Cooling Warranty program
• Other tasks (administrative or other) per process as defined by the area manager

Benefits:

• Fun and dynamic work environment
• Become part of a growing company
• Parks HVAC truly cares about their employees
• Competitive salary
• 401K Plan
• Paid Time Off