8530 Ikea Boulevard, Charlotte, NC 28262
Automotive Collision Center
Body Shop Estimator

Experience is Required
NO SATURDAYS!

$3,000 Sign-on Bonus!

$60,000 - $95,000 Annually

Carolina Collision Center, a division of Parks Chevrolet Charlotte is adding to its team in the Collision Center and needs to hire an experienced Automotive Collision Center / Body Shop Estimator to ensure the overall efficiency, profitability, and reputation of our auto body shop operations by providing timely, accurate, and customer approved estimates for repair work. Apply now for immediate consideration.
At Carolinas Collision Centers, employee AND customer satisfaction and retention are our primary goals. We are an I-Care Gold Certified Shop and work on all makes and models. Combined with a relentless pursuit of overall customer satisfaction, you could say we are confident that Carolina Collision Centers are a step above all other auto body repair centers.
We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community.

We offer:

• $60,000 - $95,000 Annually
• $3,000 Sign-on Bonus!
• Medical, Dental, Vision, and Life Insurance after 60 days
• 401(k) Retirement Plan with matching company contribution
• Short Term and Long Term Disability after 60 days
• Flexible Spending Account after 1 year of service
• Paid Time Off and Holidays
• Advancement Opportunities!

Responsibilities - Body Shop Estimator:

• Provide top-level Customer Service to all customers and exceed customer’s expectations.
• Engage customers and other teammates in a professional manner at all times.
• Review workload and estimate schedule to continuously maximize efficiency.
• Prepare estimates for scheduled customers and assigned insurance direct repair programs.
• Maintain exceptional CSI and DRP scorecards above company standards.
• Complete a proper Blueprint process for an accurate repair plan and work closely with the repair technician.
• Process parts orders accurately and timely to minimize mistakes and increase cycle time.
• Maintain communication throughout the repair process with insurance representatives and customers.
• Maintain files daily and record accurate detailed documentation.
• Assist with quality control to assure all aspects of the repair has been completed.
• Prepare final billing for completed repair orders for customer and insurance needs.
• Close files daily to achieve weekly sales goals.
• Review accounts receivables and open repair orders weekly with management.
• Participate in continued education and training.

Requirements - Body Shop Estimator:

• Automotive Body Shop Estimator experience is required
• Strong record of positive Customer Satisfaction (CSI) results
• A positive attitude and professional demeanor
• Upload resume and complete online assessment for immediate consideration
• Valid driver's license
• Must pass pre-employment background check, MVR, and drug test.

This job is ideal for someone who is:

• - more reliable than spontaneous
People-oriented
• - enjoys interacting with people and working on group projects
Adaptable/flexible
• - enjoys doing work that requires frequent shifts in direction
Detail-oriented
• - would rather focus on the details of work than the bigger picture
Achievement-oriented
• - enjoys taking on challenges, even if they might fail
Autonomous/Independent
• - enjoys working with little direction
Innovative
• - prefers working in unconventional ways or on tasks that require creativity
High-stress tolerance
• - thrives in a high-pressure environment

This job is:

• A job for which military-experienced candidates are encouraged to apply
• A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma

We are an equal opportunity employer and prohibit discrimination/harassment, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.