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Schedule: Monday - Friday - Day Shift
Introduction
Do you want to join an organization that invests in you as a Virtual Customer Service Advisor? At Work from Home, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Virtual Customer Service Advisor like you to be a part of our team.
The Virtual Customer Advisor handles account inquiries via inbound and outbound calls from patients, guarantors, or other third parties to review account information, take appropriate actions in various systems to resolve inquiries, and secure payment on outstanding account balances. This role requires the ability to learn and work in multiple account systems/applications. This role requires that you are on the phone 90% of your day averaging 10-15 calls per hour.
In this role you will:
Qualifications that you will need:
SEE WHAT IT IS LIKE TO WORK AT PARALLON - COPY THE LINK BELOW INTO YOUR BROWSER
https://youtu.be/vo-6n1-lG6o
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Customer Service Advisor opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Full Time
Ambulatory Healthcare Services
$38k-48k (estimate)
03/13/2024
05/09/2024
parklandmedicalcenter.com
SALEM, NH
50 - 100
1983
MONELLE BISSON
<$5M
Ambulatory Healthcare Services
Parkland Medical Center is an acute care hospital in Derry, NH with 86 licensed beds including a 14-bed adult voluntary inpatient Behavioral Health Unit. Parkland is a leader in providing high-quality healthcare services and is a Joint Commission Accredited Hospital. The hospital is a Level 3 Trauma Center and provides an array of services to the community including 24/7 Emergency Care, Behavioral Health, Cardiology, Oncology/Hematology, Breast Care, Orthopedics, Womens and Childrens and Surgical Services. Parkland Medical Center is part of HCA Healthcare. HCA Healthcare has been continually n...amed a World's Most Ethical Company by Ethisphere since 2010. In 2019, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
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