Company: Parking Management Company - PMC

Job Title:Valet Parking City Manager

Position Type: Salary

Pay: Salary Bonus Opportunities

PMC, a rapidly growing valet parking company providing premium service to hotels, resorts, hospitals, and events across the US, seeks a driven City Manager to lead our team in delivering exceptional guest experiences. If you have hospitality passion, proven leadership ability, and a growth mindset, explore this opportunity to contribute to a fast-growing, inclusive company with competitive pay and benefits.

The Valet Parking City Manager will play a pivotal role in ensuring the highest level of service for clients, leadership teams, and guests. This on-site position involves overseeing multiple accounts, leading a team of managers, managing financial documents, handling revenues, and implementing claim prevention strategies. Employee management, including hiring, training, and maintaining positive relationships with associates and clients, is a key responsibility.

.

Essential Duties and Responsibilities:

On-Site Leadership:

• Work a minimum of 40 hours on-site and at various city-wide accounts.
• Maintain a work-friendly atmosphere at all locations.
• Actively contribute to expanding market share through traditional hotel accounts, commercial lots/garages, and/or hotel self-parking, while maintaining a sustainable competitive advantage.

.

Financial Management:

• Update and maintain forecasts, budgets, and other financial documents.
• Weekly review of associate punches, claimed tips, minimum wage, and car counts. Follow up with associates and correctly submit by an established deadline.
• Management of claim preventions, claims reporting, and revenue collection at account(s).
• Maximize revenue streams, enhance payroll efficiency, and boost overall client and associate satisfaction.
• Manage revenue, payroll, and claims effectively, leading by example with firsthand involvement in productive shifts.

.

Employee Management:

• Hire, train, develop, and discipline/terminate employees.
• Ensure associates are compliant with onboarding tasks and properly trained or certified before their first shift.
• Identify, coach, and train associates for internal promotions at all levels.

.

Client and Associate Relations:

• Maintain a strong level of communication with associates and clients.
• Anticipate client needs and exceed their expectations in resolving customer issues.
• Cultivate and nurture relationships with clients and staff, establishing a foundation for long-term partnerships

.

Operational Responsibilities:

• Be prepared for on-call problem-solving 24/7.
• Booking, scheduling, and billing private events (where applicable).
• Up to 75% travel may be required.

This list is not all inclusive

Competency/Qualifications:

To excel in this role, an individual must successfully handle problem-solving, possess technical skills, demonstrate strong customer service, teamwork, leadership, and managerial capabilities. The ability to adapt to changes, dependability, and a commitment to safety and security are crucial. Strong reasoning ability and proficiency in computer skills, including Windows and Office products, are required.

.

Qualifications:

• High school diploma or general education degree (GED); 1 year minimum previous supervisory and related customer service/hospitality experience preferred.
• Management or leadership-related training/certifications/business is a plus.
• Valid driver's license and reliable transportation.
• Ability to pass background and motor vehicle record checks.
• Ability to run, retrieve vehicles, and lift luggage up to 50 pounds.
• Ability to lead a team.
• Ability to drive a standard (stick-shift) vehicle.
• This list is not all inclusive

.

Work Environment and Physical Demands:

• Regular exposure to all outdoor weather conditions (e.g., wet, snow, humid, extreme heat and cold, where applicable).
• Standing for up to 8 hours at a time.
• Physically able to run to and from vehicles and parking areas multiple times during a shift.
• Running 200 yards, up to 75 times during a shift is not uncommon.
• Quickly getting in and out of many different types and sizes of vehicles during a shift.

.

Additional Requirements:

• Use of personal cell phones may be required for work purposes.
• Other duties as assigned by leadership.
• This list is not all inclusive

.

Benefits:

• Competitive salary commensurate with experience
• Comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a retirement savings plan
• Opportunity to work in a fast-paced, dynamic environment and make a significant impact on the guest experience
• Chance to lead and develop a team of talented valets and contribute to the overall success of our hospitality operations
• Professional development opportunities, including training, conferences, and mentorship programs

.

How to Apply:

If this opportunity aligns with your skills and interests, apply today by filling out our quick company mobile-friendly application. We look forward to hearing from you!

.

Ready to swap the ordinary for the extraordinary in valet parking? Click "Apply Now" and let's start a conversation! We're eager to welcome the next member into our PMC family.

.

.Why Join PMC:

• Career Growth: PMC offers continuous growth opportunities.
• Dynamic Team: Be part of a dynamic and collaborative team environment.
• Entrepreneurial Spirit: Contribute to an entrepreneurial and innovative workplace.
• Portfolio Evolution: PMC's portfolio is expanding, offering new and exciting challenges.

.

About Parking Management Company (PMC):

If you meet the qualifications and are excited about the opportunity to contribute to the success of a rapidly growing company, please submit your application today. We offer a competitive wage, fantastic benefits, opportunities for growth, and a positive work environment. We look forward to hearing from you!

.

Ready to swap the ordinary for the extraordinary in valet parking? Click "Apply Now" and let's start a conversation! We're eager to welcome the next member into our PMC family.

.

For more information and to explore our open positions, visit JoinPMC.com and ParkingMgt.com.

.

EEO/ADA:

Parking Management Company is committed to ADA compliance and will make reasonable accommodations in line with the Americans with Disabilities Act of 1990.

.

PMC is an equal opportunity employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply.

.

Note:

This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.

.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.