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PARKING MANAGEMENT COMPANY
Memphis, TN | Full Time
$53k-69k (estimate)
1 Week Ago
PARKING MANAGEMENT COMPANY
Memphis, TN | Other
$73k-101k (estimate)
5 Months Ago
Service valet
$53k-69k (estimate)
Full Time 1 Week Ago
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PARKING MANAGEMENT COMPANY is Hiring a Service valet Near Memphis, TN

Description

Company : Parking Management Company - PMC

Job Title : Valet Parking Guest Service Manager

Position Type : Salary

Pay : Salary Bonus Opportunities

Unleash your leadership potential and elevate guest experiences as a Valet Guest Service Manager at PMC

Are you a hospitality maestro? Do you thrive in the vibrant rhythm of high-end service, orchestrating seamless experiences and exceeding expectations?

If your answer is a resounding "yes," then step into the pivotal role of Valet Guest Service Manager at PMC.

Lead the way, inspire a team, and define exceptional valet service.

As the heart of our valet operations, you'll wear many hats. You'll lead and motivate a team of parking professionals, fostering a collaborative and productive environment where everyone shines.

You'll ensure smooth daily operations, upholding the highest service standards through clear policies and effective training.

And when guests need that extra touch, you'll be their star performer, resolving concerns with a smile and exceeding expectations every step of the way.

About the Role :

As a Valet Guest Service Manager, you will play a pivotal role in overseeing the day-to-day operations of our valet team, ensuring the seamless delivery of exceptional guest service and consistently exceeding guest expectations.

You will be responsible for leading, motivating, and developing a team of valets, upholding the highest standards of service quality, and contributing to the overall success of our valet operations.

Responsibilities :

  • Lead, motivate, and manage a team of valets, fostering a positive and productive work environment
  • Oversee the day-to-day operations of the valet service, ensuring smooth and efficient operations
  • Implement and enforce valet policies and procedures to maintain the highest standards of service quality
  • Train and develop valets, providing ongoing coaching and mentorship to enhance their skills and knowledge
  • Address guest concerns and complaints promptly and professionally, ensuring their satisfaction
  • Monitor and analyze valet performance metrics, identifying areas for improvement and implementing corrective actions
  • Maintain a safe and secure valet area, adhering to all safety and security protocols
  • Contribute to the development and implementation of strategic initiatives to enhance the valet service
  • This list is not all inclusive

Qualifications

Qualifications :

  • Minimum of 5 years of experience in the hospitality industry, with at least 2 years of supervisory experience
  • Proven track record of success in leading, motivating, and developing teams
  • Exceptional customer service skills, with a demonstrated ability to handle guest concerns and complaints effectively
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
  • Attention to detail and a commitment to maintaining the highest standards of service quality
  • Excellent communication and interpersonal skills, with the ability to build rapport with team members, guests, and hotel management
  • Use of personal cell phones may be required for work purposes
  • This list is not all inclusive

Benefits :

  • Competitive salary commensurate with experience
  • Comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a retirement savings plan
  • Opportunity to work in a fast-paced, dynamic environment and make a significant impact on the guest experience
  • Chance to lead and develop a team of talented valets and contribute to the overall success of our hospitality operations
  • Professional development opportunities, including training, conferences, and mentorship programs

Why Join PMC :

  • Career Growth : PMC offers continuous growth opportunities.
  • Dynamic Team : Be part of a dynamic and collaborative team environment.
  • Entrepreneurial Spirit : Contribute to an entrepreneurial and innovative workplace.
  • Portfolio Evolution : PMC's portfolio is expanding, offering new and exciting challenges.

How to Apply :

If this opportunity aligns with your skills and interests, apply today by filling out our quick company mobile-friendly application.

We look forward to hearing from you!

Ready to swap the ordinary for the extraordinary in valet parking? Click "Apply Now " and let's start a conversation! We're eager to welcome the next member into our PMC family.

Last updated : 2024-05-07

Job Summary

JOB TYPE

Full Time

SALARY

$53k-69k (estimate)

POST DATE

05/09/2024

EXPIRATION DATE

05/13/2024

WEBSITE

pmi-parking.com

HEADQUARTERS

WASHINGTON, DC

SIZE

200 - 500

FOUNDED

1994

CEO

KINGDON GOULD III

REVENUE

$10M - $50M

Related Companies
About PARKING MANAGEMENT COMPANY

PMI is one of the largest and most respected parking operators in the Mid-Atlantic region. In addition to parking management, we offer comprehensive parking garage design and consulting services. We focus on automation and parking technology installations. Revenue control technology is our area of expertise with a focus on automation and our data analysis provides clients superior returns. PMI operates over 100 leased or managed properties throughout the Washington, DC and Baltimore metropolitan areas. We specialize in complex mixed-use properties and have experience in all levels of commercia...l and residential parking operations. PMI has a flexible and dynamic team of executives, parking technology experts, district managers, and field personnel who all work together closely on a daily basis. We have a hands on management style that provides first class customer service. More
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The job skills required for Service valet include Customer Service, Attention to Detail, Guest Service, Valet Services, Hospitality Industry, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Service valet. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service valet. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service valet positions, which can be used as a reference in future career path planning. As a Service valet, it can be promoted into senior positions as a Cafeteria Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service valet. You can explore the career advancement for a Service valet below and select your interested title to get hiring information.

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If you are interested in becoming a Service Valet, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Valet for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Valet job description and responsibilities

Maintain a smooth flow of vehicles through the service drive.

03/30/2022: Cedar Rapids, IA

Some service valet use specially designed umbrellas and signs to direct customers or display prices.

03/28/2022: Vincennes, IN

Service valet's responsibilities include greeting guests, helping to unload luggage, parking cars carefully and returning vehicles quickly when guests are ready to leave.

02/16/2022: Louisville, KY

Make note and or alert the supervisor and/or customer of any and all damages to the vehicle as well as any other relevant information.

03/03/2022: South Bend, IN

Be able to operate many different kinds of vehicles with both standard and manual transmissions. Valet attendants must be comfortable driving vehicles of all sizes and types.

03/12/2022: San Bernardino, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Valet jobs

To be a good valet parking attendant, be highly organized and aware of the location of the vehicles being parked.

04/06/2022: Dallas, TX

Strive for speed, as a good valet never keeps the customer waiting unnecessarily.

03/11/2022: Richmond, VA

Be a team player and service oriented at all times.

03/19/2022: Springfield, MA

Obtain experience and mimic best practices in providing excellent guest service.

04/29/2022: Seattle, WA

Ensure a warm and genuine service experience from arrival to departure for all patrons and guests.

03/13/2022: Savannah, GA

Step 3: View the best colleges and universities for Service Valet.

Butler University
Carroll College
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