Overview

Parker and Sons is currently seeking an HVAC Install Coordinator to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our HVAC Install Coordinator will help ensure all of the moving part within the HVAC installation process is working seamlessly while providing exceptional customer service to our memebers.

What's In It For Me?

• $19.00 to $22.00 based on experience plus opportunity for bonus
• Robust PTO Plan
• Health, Vision and Dental plans for you and your family to choose from
• 401K Retirement Plan with company match up to 30%
• Life Insurance, Short-Term and Long-Term Disability
• Special Program Options: FSA, EPA, Legal Services, and Identity Theft
• Continuous Training for your Professional Development
• Working in a dynamic, collaborative, and fun environment
• Coached and supported career growth

Responsibilities

What Will I Do?

• Audit all HVAC Sales contracts
  • Check for signatures on Parker contracts
  • Make sure pictures have been uploaded
  • Verify that payment types were entered and/or if deposits were collected
  • Verify signatures were collected on financing documents
  • Back Up processing for when processors are out on PTO
• Assist Salesmen with obtaining signatures on change orders
• Help coordinate HVAC projects
  • Outbound call to customers to coordinate dates, when needed
  • Communicate with Insulation to schedule dates around the HVAC install
  • Communicate with Electrical to schedule techs to be out during the install
• Create calls for the PEAK visit, post install
• Outbound to customers to schedule PEAK visits, when needed
• Communicate with Warranty Dispatch to in line with their current availability
• Assist with other administrative duties
  • Double check equipment registration
  • Register equipment, when needed
  • Track change orders to be sure changes are made to current invoices
  • Assist with obtaining signatures on COC forms for Pinnacle Financing

Qualifications

Do I have What it Takes?

• Candidates must have attention to detail
• Must be able to handle and resolve customer issues and concerns
• Strong communication skills and high energy/enthusiasm
• Microsoft Office proficient
• Must possess a strength in multi-tasking
• Previous service industry experience or bilingual a plus

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Wrench Group and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the company Human Resources office.