Join Parker Hannifin's Digital & IT Team located at our Global Headquarters in the suburbs of Cleveland, Ohio! We are actively looking for team members to join our Digital & IT team! A career at Parker offers a meaningful sense of accomplishment and boundless potential for professional and personal growth. You will work alongside the brightest minds in the world to develop innovative technology and products and contribute to our company's goal of solving the world's greatest engineering challenges.Through Parker's social responsibility programs, you will have opportunities to give back to the community and make a difference in the lives of others. We offer a competitive total rewards package, hybrid 4:1 work schedule, and a vibrant work campus with many amenities.

Position Summary

The Digital IT Technical Specialist (Level 1) is responsible for the implementation and support of highly secure and resilient information technology solutions and is considered a subject matter expert. Accountable for delivery of technical systems/solutions, plus the architecture and documentation within their area of technical expertise, supporting enterprise and global environments while focused on continuous improvement in support of the IT strategic vision and roadmap.

We are seeking an experienced and dedicated Senior Quality Assurance Engineer to join our team. This role will be responsible for leading our software quality assurance efforts, focusing on automated testing, API testing, performance testing, and managing offshore QA engineers. The successful candidate will have a strong background in Agile methodologies, CI/CD development practices, and customer-facing applications.

This position Does Not Have Direct Reports

Essential Functions

* Stays abreast of new Digital and IT technological innovation/processes and researches the usage at Parker

* Understands business impact; Create and communicate decisions impacting the wider business, effectively managing customer expectations

* Guide and train team members in technical business skills & processes

* Has a broad understanding of Digital and IT strategy across all functions and can assess impact within own area of responsibility. Interprets business requirements effectively that can translate to information technology solutions.

* Applies and leads continuous improvement initiatives to streamline and improve system efficiencies within the Enterprise solutions working closely with division/group on localized systems.

* Performs IT life-cycle management methodologies, including design, system analysis of complex technologies with considerable scope, development, testing, project management (goals and objectives) and change management

* Performs benchmark analysis and ROI on existing & new Digital and IT solutions in order to estimate, develop and manage departmental/project budgets and cost/performance analysis.

* Accountable for delivery of technical systems/solutions, plus the architecture and documentation within their area of technical expertise, supporting enterprise and global environments

* Leads the development and implementation of solutions that address new business requirements, risk management and producing standardized documentation

* Establishes methods to monitor and improve performance of systems and processes; Identifies deficiencies in IT systems/processes and recommends solutions / areas for improvement

* Single point of contactfor all communications with 3rd party vendors while managing project expectations

* Ability to travel as needed

* Available to provide after-hours technical support as needed

* Develop, maintain, and execute automated test scripts using various technology and tools.

* Lead API testing efforts to ensure seamless integration and interaction between different software components.

* Conduct performance testing to ensure our systems can handle expected load and respond promptly to user interactions.

* Manage a team of offshore QA developers, coordinating tasks, and ensuring the quality of their outputs.

* Utilize Azure DevOps for planning, tracking, and coordinating testing efforts.

* Work within an Agile framework to ensure that quality assurance activities are integrated into the development and release cycles.

* Collaborate closely with the development team, product management, and stakeholders to ensure that customer-facing applications meet the highest standards of quality and usability.

* Identify, log, and track bugs to resolution, working closely with the development team.

* Develop and maintain QA metrics for assessing the quality of delivered application features and functionality.

* Provide technical guidance and educate team members and coworkers on development and operations.

Technologies

* Source control management and DevOps practices with any DevOps tools. (Example., GitHub, JIRA, Jenkins, etc.,)

* Selenium, Cypress, Ruby, or Cucumber frameworks.

* Java, C#, Python, etc.

Qualifications

* 4-year University / College Degree or significant technical certifications

* Five or more years' experience in Information Technology

* Excellent written and verbal communication and collaboration skills

* Ability to maintain professional and strong relationships with business partners, contactors, and stakeholders

* Experience in Agile methodologies and can apply those processes to everyday work

* Experience in security best practices and compliancy requirements for area of expertise

* Exposure to acceptance test-driven development (ATDD) and/or test-driven development (TDD) preferred.

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.
("Minority / Female / Disability / Veteran / VEVRAA Federal Contractor")

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Know Your Rights: Workplace Discrimination is Illegal (eeoc.gov) and Genetic Information Discrimination