Introduction

Do you have the career opportunities as a Medicare Specialist you want with your current employer? We have an exciting opportunity for you to join Parallon which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a Medicare Specialist where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

Seeking a Medicare Specialist, who will be responsible for all aspects of Medicare receivable processing, including but not limited to, billing collections, account and system maintenance, process reconciliation and productivity reporting. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you. We want you to apply today!

What you will do in this role:

• Maintains current knowledge of all office operations, job specific requirements and related regulations
• Reviews all claims for completeness, reasonableness of charges, and appropriateness of billing codes, and payer information
• Pursues timely collection of each claim using thorough follow-up efforts appropriate to each payer
• Contacts and effectively communicates with all parties involved in the resolution of accounts placed
• Completes work request timely and in accordance with instruction
• Performs all tasks necessary to maintain current and accurate account information in each of the appropriate systems (i.e. entering notes, claims on hold)
• Maintains department daily productivity goals in completing a set number of accounts while also meeting quality standards as determined by leadership
• Provides support for team members that may be absent or backlogged • Analyzes, investigates, and resolves outstanding edits in order to submit clean claims to Medicare
• Performs appropriate non-billable adjustments and plines as necessary
• Brings problems and troubling accounts, as well as related questions, to his/her immediate supervisor’s attention daily
• Exercises good judgment and makes sound decisions in the absence of detailed instructions or in an emergency situation
• Treats client requests with a high priority. Quickly informs supervisor and any other personnel needed to help carry out the request timely, accurately, and according to instruction
• Strives to improve current operations by identifying inefficiencies and recurring problems, and by making suggestions to the immediate supervisor
• Promotes the Medicare Service Center and helps to identify necessary resources to meet customer needs
• Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement”
• Adapts and conforms to company and client requirements not specified in this job description

What qualifications you will need:

• High school graduate or equivalent preferred
• 1 year in a productivity/quality-based role or direct office experience preferred

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Medicare Specialist opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.